In an era where HR is expected to drive measurable business outcomes, the Designing KPI Systems & Talent Scorecards for HR Training Course equips professionals with the strategic and analytical tools needed to link people performance to organizational success. This highly practical course empowers HR leaders to develop robust Key Performance Indicators (KPIs), design tailored HR scorecards, and align talent metrics with business priorities such as productivity, engagement, retention, and succession planning. With the right measurement systems in place, HR becomes a data-driven partner that delivers actionable insights for strategic workforce management.

Through a combination of modern frameworks, case studies, and data visualization techniques, this training provides a comprehensive blueprint for building KPI models that track talent effectiveness, measure HR interventions, and support continuous improvement. Participants will gain the skills to cascade KPIs across departments, align them with enterprise goals, and present data in a compelling format to stakeholders. By mastering the art of performance measurement, HR teams will be better positioned to inform leadership decisions and demonstrate ROI on human capital investments.

Duration: 5 Days

Target Audience
• HR Managers and HR Business Partners
• Talent Management and OD Professionals
• Learning and Development Specialists
• Compensation and Benefits Analysts
• HR Strategy and Workforce Planners
• HR Analytics and Reporting Professionals
• CHROs and HR Directors
• Internal HR Consultants
• People Data Analysts

Course Objectives
• Design HR KPIs aligned with strategic business objectives
• Develop comprehensive HR scorecards for various talent functions
• Apply data-driven approaches to assess and improve HR initiatives
• Understand the relationship between workforce analytics and KPIs
• Build executive dashboards that communicate HR performance clearly
• Implement talent metrics that support DEI, well-being, and engagement
• Improve accountability and ownership across the HR function
• Enhance decision-making with predictive and leading HR indicators
• Evaluate the impact of HR programs on organizational performance
• Standardize measurement across the employee lifecycle
• Foster a culture of continuous improvement through metric transparency

Module 1: Foundations of KPI Design in HR
• Understanding the principles of effective KPIs
• Differentiating between lagging and leading indicators
• Aligning HR metrics with strategic goals and outcomes
• Avoiding common pitfalls in KPI development
• The strategic role of metrics in HR transformation

Module 2: Defining Metrics Across the Employee Lifecycle
• KPIs for recruitment and onboarding effectiveness
• Metrics for learning, performance, and development
• Retention, turnover, and engagement measurement
• Diversity, equity, and inclusion (DEI) indicators
• Exit metrics and offboarding quality analysis

Module 3: Designing a Talent Scorecard
• Structure and components of an effective HR scorecard
• Customizing scorecards by function, department, or role
• Integrating business and HR KPIs into one view
• Tracking leading indicators of talent pipeline health
• Using scorecards for strategic talent reviews

Module 4: Workforce Planning and Productivity Metrics
• KPIs for workforce capacity, utilization, and gaps
• Headcount planning, span of control, and labor costs
• Time-to-productivity and absenteeism metrics
• High-performer ratios and succession readiness
• Building balanced scorecards for operational efficiency

Module 5: Performance Management and Development KPIs
• Tracking goal alignment and manager effectiveness
• Learning agility and development ROI measurement
• Competency development and skills assessment metrics
• 360-degree feedback and talent review outcomes
• Promotion velocity and internal mobility indicators

Module 6: Technology and Tools for KPI Visualization
• Leveraging HR dashboards and business intelligence tools
• Designing visual scorecards using Power BI or Tableau
• Automating data collection and report generation
• Real-time tracking of critical people metrics
• Data storytelling techniques for HR reporting

Module 7: Linking KPIs to Organizational Strategy
• Mapping HR metrics to corporate objectives and KPIs
• Demonstrating the ROI of talent investments
• Building a KPI cascade from corporate to individual level
• Aligning KPIs with financial and operational metrics
• Case studies on strategic HR measurement

Module 8: Data Quality and Integrity in KPI Systems
• Ensuring accuracy and consistency in HR data
• Building a culture of data accountability
• Managing data from multiple HR systems
• Establishing governance around metric definitions
• Conducting audits and KPI validation exercises

Module 9: Action Planning and Continuous Improvement
• Setting KPI targets and benchmarking progress
• Identifying gaps, root causes, and course corrections
• Embedding feedback loops into HR metric reviews
• Driving performance conversations with scorecards
• Finalizing your HR KPI and scorecard action plan

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.