Introduction

As governments worldwide embrace digital transformation, the need for secure, reliable, and inclusive identity systems has become paramount. The Digital Identity and Trust Services in Government Training Course equips public sector professionals with the knowledge and tools to develop, manage, and govern digital identity ecosystems that enhance citizen trust and drive service delivery innovation.

This course provides deep insight into the architecture of digital ID systems, trust frameworks, authentication protocols, and interoperability standards. It also explores data privacy, cybersecurity, and inclusive policy design, ensuring that digital identity solutions uphold public confidence and human rights in the digital era.

Target Audience

• Government digital transformation officers
• ICT and e-government professionals
• Identity and civil registry authorities
• Cybersecurity and data protection officers
• Policy makers and legal experts in digital governance
• Public service delivery managers
• International development and digital inclusion specialists

Course Objectives

• Understand the components and value of digital identity in governance
• Explore national and cross-border digital ID frameworks
• Examine trust services and their role in e-government
• Assess interoperability and federated identity models
• Address privacy, consent, and ethical data management
• Strengthen cybersecurity for digital identity ecosystems
• Foster inclusion and accessibility in digital identity systems
• Design governance and legal structures for digital ID initiatives
• Promote public trust and awareness in digital ID adoption

Duration

5 Days

Course Outline

Module 1: Fundamentals of Digital Identity

• Definition and scope of digital identity
• Legal identity vs digital identity
• Lifecycle of identity management
• Benefits of digital identity for public services
• Key technologies enabling digital ID systems

Module 2: Trust Services and Electronic Signatures

• Understanding trust service providers
• Digital certificates and cryptographic services
• Electronic signatures and legal recognition
• Timestamping and document verification
• Standards and compliance for trust services

Module 3: Identity Verification and Authentication Protocols

• Identity proofing and onboarding
• Single sign-on (SSO) and multi-factor authentication
• Biometric authentication techniques
• Risk-based authentication models
• Remote identity verification approaches

Module 4: Interoperability and Federated Identity Systems

• Federated identity management models
• SAML, OAuth, and OpenID Connect protocols
• Cross-agency and cross-border interoperability
• Trust frameworks and metadata exchange
• Challenges in identity federation

Module 5: Legal, Policy, and Regulatory Aspects

• Data protection and privacy laws
• Consent management and user rights
• Regulatory oversight of identity providers
• Legal frameworks for electronic trust services
• Ethical considerations in identity governance

Module 6: Cybersecurity and Risk Management for Digital ID

• Common threats to identity systems
• Designing secure architecture for ID platforms
• Incident response planning
• Encryption and tokenization strategies
• Continuous monitoring and audits

Module 7: Inclusive and Citizen-Centric Identity Systems

• Ensuring accessibility and usability
• Reaching marginalized and vulnerable populations
• Gender and diversity considerations
• Community engagement and feedback loops
• Digital literacy for trust and adoption

Module 8: Emerging Trends and Global Best Practices

• Self-sovereign identity (SSI) and decentralized ID
• Blockchain applications in digital identity
• Mobile ID and smart identity wallets
• Global case studies and benchmarks
• Future of identity in AI-enabled governance

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 10 working days before commencement of the training.