In the complex and dynamic landscape of modern healthcare, the potential for risks—from patient safety incidents to cybersecurity breaches—is ever-present. A robust and proactive approach to risk assessment and mitigation is not just a best practice; it is a fundamental requirement for protecting patients, staff, and the financial integrity of an organization. This course provides a strategic and practical roadmap for identifying vulnerabilities and implementing effective controls to ensure a safer and more reliable healthcare environment.

This comprehensive program is designed to move participants from a reactive to a proactive mindset. Through a blend of proven methodologies and hands-on case studies, learners will acquire the skills to systematically analyze potential risks, develop strategic mitigation plans, and foster a culture of safety. By building a strong foundation in risk management principles, this training empowers professionals to enhance the quality of care and build greater resilience in their institutions against a wide array of potential threats.

Duration

5 days

Target Audience

• Healthcare quality and safety officers
• Hospital and clinic administrators
• Clinical risk managers
• Compliance and legal professionals in healthcare
• Infection control practitioners
• Heads of nursing departments
• Health information security officers
• Medical device and technology managers
• Public health officials
• Insurance and claims management staff

Objectives

• Establish a systematic approach to identifying and analyzing potential risks in a healthcare setting.
• Develop a comprehensive risk management framework for an organization.
• Implement strategies for reducing medical errors and improving patient safety.
• Understand the legal and regulatory landscape governing healthcare risk.
• Conduct root cause analysis for adverse events and near misses.
• Formulate a robust plan for managing and mitigating cybersecurity threats.
• Master the principles of quality improvement and continuous risk reduction.
• Evaluate and manage risks associated with new technologies and medical devices.
• Lead a team in conducting a proactive risk assessment.

Course Modules

Module 1: Fundamentals of Healthcare Risk Management

• The definition and scope of risk in healthcare
• Key principles and components of a risk management program
• Understanding the risk management cycle
• The importance of a safety culture in risk reduction
• The role of leadership in championing risk management

Module 2: Risk Identification and Assessment

• Techniques for proactive risk identification (FMEA, brainstorming)
• Tools for reactive risk assessment (RCA, incident reporting)
• Developing a risk matrix and scoring risks by severity and probability
• Using data analytics to identify risk trends and hotspots
• Conducting a hazard vulnerability analysis

Module 3: Patient Safety and Clinical Risk

• Common types of medical errors and adverse events
• Strategies for preventing medication errors and surgical mistakes
• Improving communication and handover processes
• Implementing falls prevention and infection control protocols
• The role of technology in enhancing patient safety

Module 4: Legal, Ethical, and Financial Risk

• Understanding malpractice and liability risks
• Compliance with key healthcare regulations and standards
• The ethical dimensions of risk management and patient autonomy
• Managing financial risks related to claims and litigation
• Protecting against fraud and abuse

Module 5: Operational and Environmental Risk

• Ensuring facility and equipment safety and maintenance
• Developing emergency preparedness and disaster response plans
• Managing supply chain and vendor risks
• Strategies for workplace violence prevention and staff safety
• Creating a robust plan for managing environmental hazards

Module 6: Information Technology and Cybersecurity Risk

• Identifying and protecting sensitive patient health information
• Best practices for data privacy and security
• Managing risks associated with electronic health records (EHRs)
• Developing a cybersecurity incident response plan
• The role of staff training in preventing data breaches

Module 7: Risk Mitigation and Program Evaluation

• Developing and prioritizing risk mitigation strategies
• Implementing corrective and preventive action plans
• Monitoring and measuring the effectiveness of risk controls
• Conducting regular audits and program reviews
• Fostering continuous improvement in the risk management process

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.