Elevate your career and become a catalyst for organizational change with our advanced ScrumMaster training. This course is meticulously designed for experienced ScrumMasters, Agile coaches, and team leads who are ready to move beyond the foundational principles of Scrum. You'll gain the deep insights and practical skills needed to navigate complex organizational dynamics, foster high-performing teams, and drive true business agility. Learn how to address impediments at a systemic level and lead by example, transforming not just your team, but your entire organization's approach to work. Our curriculum is tailored to equip you with the strategic mindset and advanced techniques that are essential for long-term success in the modern Agile landscape.

This training offers an immersive and interactive experience, focusing on real-world scenarios and advanced problem-solving. We'll dive into advanced topics such as navigating multi-team environments, resolving deep-seated conflicts, and leveraging data to optimize value delivery. By the end of this course, you will not only master advanced Scrum patterns and anti-patterns but also develop a powerful toolkit for coaching, mentoring, and leading with influence. This is your next step to becoming a highly sought-after Agile professional, capable of coaching teams and stakeholders toward sustainable agility and continuous improvement.

Duration: 10 days

Target Audience:

• Certified ScrumMasters (CSMs) with at least one year of experience
• Agile Team Facilitators and Coaches
• Product Owners seeking a deeper understanding of the ScrumMaster role
• Team Leads in Agile environments
• Project Managers transitioning to an Agile role
• Individuals looking to coach and mentor other ScrumMasters
• Professionals responsible for scaling Agile practices
• Anyone who wants to improve their conflict resolution skills
• Leaders seeking to foster a culture of continuous improvement
• Those who wish to become an expert on Agile metrics

Objectives:

• Master advanced techniques for facilitating Scrum events
• Develop a deeper understanding of the ScrumMaster as a coach
• Learn to identify and resolve organizational impediments
• Effectively coach multiple teams and manage interdependencies
• Gain proficiency in advanced metrics for data-driven decisions
• Understand and apply Agile scaling frameworks
• Improve skills in conflict resolution and difficult conversations
• Learn to promote psychological safety and a growth mindset
• Build a strong foundation for a career as an Agile Coach
• Apply servant leadership principles to foster team autonomy

Course Modules:

Module 1: The ScrumMaster Beyond the Basics

• The evolution of the ScrumMaster role
• Transitioning from facilitator to coach
• Understanding advanced patterns and anti-patterns
• The ScrumMaster as a change agent
• Identifying organizational impediments

Module 2: Advanced Facilitation

• Techniques for facilitating large groups
• Handling difficult conversations during Scrum events
• Using Liberating Structures and other facilitation methods
• Promoting creative problem-solving and innovation
• Facilitating multi-team Sprint Planning

Module 3: The ScrumMaster as a Coach

• Foundational coaching principles and models
• Using powerful questions to unlock team potential
• Mentoring vs. coaching vs. teaching
• Creating a coaching agreement with your team
• Understanding the GROW model

Module 4: Conflict Resolution

• Identifying the root causes of team conflict
• Strategies for mediating disagreements
• The role of psychological safety in conflict
• Helping teams build trust and rapport
• Navigating difficult conversations with stakeholders

Module 5: Servant Leadership at Scale

• Leading with influence, not authority
• Serving the organization, not just the team
• The role of the ScrumMaster in stakeholder management
• Creating an environment of shared responsibility
• Delegating decisions to the right level

Module 6: Advanced Agile Metrics

• Beyond velocity: burn-up and burn-down charts
• Measuring value and business outcomes
• Using flow metrics (lead time, cycle time)
• Identifying bottlenecks with data
• Creating a metrics dashboard for teams and stakeholders

Module 7: Scaling Scrum

• An introduction to popular scaling frameworks
• Understanding the challenges of multi-team coordination
• The Scrum of Scrums and other coordination patterns
• Facilitating cross-team collaboration
• Ensuring consistent value delivery across multiple teams

Module 8: The ScrumMaster and Technical Excellence

• Understanding the importance of engineering practices
• The ScrumMaster's role in promoting DevOps
• Encouraging Continuous Integration and Continuous Delivery
• Discussing technical debt with the team and Product Owner
• Fostering a culture of quality and craftsmanship

Module 9: The ScrumMaster as a Change Agent

• Applying change management models (e.g., ADKAR)
• Overcoming resistance to change
• Communicating the value of Agile practices
• Partnering with leadership to drive change
• Building a coalition for change

Module 10: Working with Distributed Teams

• Best practices for remote team facilitation
• Leveraging technology for collaboration
• Building trust in a virtual environment
• Strategies for asynchronous communication
• Handling time zone differences and their impact on work

Module 11: Product Ownership for ScrumMasters

• Assisting the Product Owner with the Product Backlog
• Helping the team refine user stories
• The relationship between the ScrumMaster and Product Owner
• Understanding techniques for value-driven development
• Fostering a shared understanding of the product vision

Module 12: Advanced Sprint Review

• Facilitating engaging and productive reviews
• Gathering meaningful feedback from stakeholders
• Measuring the impact of a Sprint Review
• Showcasing more than just working software
• Aligning stakeholder expectations with the product vision

Module 13: Advanced Sprint Retrospective

• Techniques for facilitating engaging retrospectives
• Designing a retrospective for a specific purpose
• Helping the team identify and act on improvement opportunities
• Metrics for measuring the success of retrospectives
• The role of a retrospective in a culture of continuous improvement

Module 14: Fostering a Culture of Continuous Improvement

• Creating a safe-to-fail environment
• Helping the team to experiment and learn
• The role of retrospectives in continuous improvement
• Using the Deming cycle (Plan-Do-Check-Act)
• Encouraging a growth mindset

Module 15: The ScrumMaster and Organizational Design

• Understanding team topology and its impact on flow
• Helping the organization remove structural impediments
• Advocating for cross-functional teams
• The ScrumMaster's role in a company's Agile transformation
• Aligning team structure with business goals

Module 16: Professional Growth and Final Review

• Creating a personal development plan for an Agile career
• Preparing for advanced certifications (e.g., A-CSM, PSM II)
• Building your brand as an Agile expert
• Final Q&A and a review of key course concepts
• A practical capstone exercise or case study

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 10 working days before commencement of the training.