Ready to move beyond traditional HR and embrace the future of work? Digital HR 2.0 is more than just a buzzword; it's a strategic imperative that transforms human resources from an administrative function into a powerful engine for business growth. This masterclass is your bluprint for unlocking new potential, leveraging the transformative power of automation, artificial intelligence, and data analytics to build a more agile, efficient, and human-centric organization. By mastering these cutting-edge digital competencies, you will not only optimize core HR functions but also create a future-ready workforce and elevate your role as a strategic leader driving innovation and exceptional employee experiences.

Duration: 10 Days

Target Audience

• HR professionals, managers, and directors seeking to lead digital transformation initiatives within their organizations.
• HR generalists and specialists who need to understand and implement new technologies.
• Business leaders and change managers responsible for organizational modernization.
• Learning and development professionals designing digital-first training programs.
• IT and project managers collaborating on HR technology implementations.
• Students and recent graduates of HR or business programs aiming to specialize in digital HR.
• Organizational development and change management specialists.
• Talent acquisition and recruitment managers.
• Human resources consultants.
• Organizational Development and Talent Management professionals looking to integrate digital tools into their strategies.

Objectives

• Understand the core principles of Digital HR and its strategic importance.
• Learn how to leverage technology to enhance the entire employee lifecycle.
• Develop a framework for building and implementing a digital HR strategy.
• Master the use of data and analytics for informed HR decision-making.
• Navigate the complexities of change management during a digital transformation.
• Explore the latest trends and tools in HR technology, including AI and automation.

Module 1: Foundations of Digital HR 2.0

• The evolution from traditional HR to Digital HR.
• Core pillars of a modern digital HR strategy.
• Key benefits and business value of digital HR.
• Distinguishing between digitization, digitalization, and digital transformation.
• The role of HR as a strategic business partner in the digital age.

Module 2: Building the Digital HR Strategy

• Assessing the organization's digital maturity.
• Defining a vision and setting clear, measurable goals.
• Creating a technology roadmap for HR.
• Aligning HR digital strategy with broader business objectives.
• Securing buy-in from leadership and key stakeholders.

Module 3: HR Technology and Ecosystems

• Overview of Human Resources Information Systems (HRIS).
• Exploring the capabilities of Human Capital Management (HCM) platforms.
• Understanding specialized HR software for specific functions.
• The shift to cloud-based and mobile-first HR solutions.
• The importance of a seamless, integrated HR technology stack.

Module 4: Process Automation and Workflow Management

• Identifying repetitive HR tasks ripe for automation.
• Designing automated workflows for recruitment and onboarding.
• Implementing self-service portals for employees and managers.
• Using robotic process automation (RPA) in HR operations.
• Case studies of successful HR automation projects.

Module 5: Digital Recruitment and Talent Acquisition

• Leveraging Applicant Tracking Systems (ATS) for efficiency.
• Using AI for resume screening and candidate matching.
• Optimizing candidate experience with chatbots and digital communication.
• Building a strong employer brand on digital platforms.
• Strategic use of social media in talent acquisition.

Module 6: Digital Onboarding and Employee Lifecycle Management

• Creating paperless, automated onboarding workflows.
• Integrating new hires into the company culture digitally.
• Managing performance and career development with digital tools.
• Facilitating seamless offboarding processes.
• Ensuring a consistent and engaging digital employee experience.

Module 7: People Analytics and Data-Driven HR

• Fundamentals of collecting and managing HR data.
• Using analytics to predict turnover and identify skill gaps.
• Creating effective HR dashboards and reports.
• Making data-driven decisions for talent management and workforce planning.
• Ethical considerations and privacy in people analytics.

Module 8: Performance and Rewards in the Digital Era

• Moving beyond annual reviews to continuous performance management.
• Implementing real-time feedback and peer recognition platforms.
• Using technology to link performance to compensation and rewards.
• The role of AI in personalized goal setting and coaching.
• Redesigning total rewards for a modern, digital workforce.

Module 9: Learning and Development Transformation

• Shifting from traditional training to digital learning platforms.
• Curating personalized learning paths for employees.
• The role of gamification and microlearning in engagement.
• Measuring the impact and ROI of digital learning initiatives.
• Leveraging AI to recommend and deliver relevant training content.

Module 10: The Role of AI and Machine Learning in HR

• An introduction to AI concepts for HR professionals.
• Practical applications of AI in recruitment, training, and administration.
• Using machine learning for predictive analytics.
• Understanding the ethical implications of AI in HR decisions.
• Future trends and the evolution of AI in the workplace.

Module 11: Fostering Digital Culture and Employee Engagement

• Building a culture of innovation and digital literacy.
• Using digital tools to enhance communication and collaboration.
• Creating a hybrid and remote work strategy.
• Measuring employee engagement and well-being with digital surveys and tools.
• The role of HR in promoting digital resilience and adaptability.

Module 12: Change Management for HR Transformation

• Key principles of successful change management.
• The role of HR as a change leader and facilitator.
• Communication strategies for a digital transition.
• Overcoming resistance to new technology and processes.
• Creating a post-implementation support and feedback loop.

Module 13: HR Operations and Shared Services

• Moving to a digital-first HR operations model.
• Designing shared service centers for a global workforce.
• Implementing knowledge bases and HR ticketing systems.
• Automating compliance and risk management processes.
• The importance of data security and governance in HR operations.

Module 14: Legal, Ethical, and Security Considerations

• Understanding data privacy laws and their impact on HR (e.g., GDPR).
• Ensuring fairness and minimizing bias in AI-driven HR tools.
• Best practices for data security in cloud-based HR systems.
• The legal implications of automated decision-making.
• Developing an ethical framework for digital HR.

Module 15: The Future of Work and HR 3.0

• The impact of emerging technologies on the workforce.
• Exploring the concept of HR 3.0 and beyond.
• The evolving skills and competencies needed for future HR roles.
• Strategic workforce planning in a rapidly changing world.
• Building an agile, resilient, and human-centric HR function.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.