INTRODUCTION
Supervisors
represent an important force in the economy. They have the power to turn on or
turn off the productivity of the people who report to them. The supervisors are
the crucial interface between the employee on the shop floor or the service
desk and the managers of the organization. Although supervisors usually have
more technical experience than the employees they supervise, the supervisor may
not have had a lot of leadership experience. This one-week course will equip
participants the skills in communication, coaching, and conflict they require.
COURSE OBJECTIVES
By the end of
this course the participants will be able to:
·
Develop more
flexibility to use other leadership styles.
·
Institute effective
and efficient communication skills
·
Apply effective
leadership skills
·
Promote good
relationships at workplace
·
Prioritize, plan, and
manage their time.
·
Search for ways to
overcome communication barriers.
·
Determine ways they
can meet the needs of employees and co-workers through communication and
coaching.
· Explore ways to engage in productive rather than toxic
debate, and to make conflict a powerful force for creative, well-rounded
solutions to problems.
DURATION
5 Days
WHO
SHOULD ATTEND
This course targets professionals
from all sectors, both private and public corporations and financial managers
who want to learn about leadership skills. This course will benefit the
participants in equipping them with leadership competencies
COURSE
CONTENT
MODULE
1: Introduction to Leadership
·
Sources of power for
leaders
· Defining Power and Influence
MODULE
2: Leadership
·
Leadership
Styles
·
What Makes a Good
Leader?
· What Successful Leaders Do
MODULE
3: Management
·
New Functions of
Management
·
Strategic
Management
·
Human Resources
Management
·
The Communication
Cycle
·
Types of
Communication
·
Communication as a
Leadership Tool
·
Managing Your Time and
Your Energy
· The Commitment Curve
MODULE
4: Relationship Management
·
Employee Development
Models
·
Team building
Skills
·
Assertiveness
Skills
·
Interpersonal
relationship skills
·
Delegation skills
·
Motivation Tools
· Stress management
MODULE
5: Conflict Management
·
Dealing with Conflict
and Difficult Issues
· Grievance Handling and Disputes Settlement
GENERAL
NOTES
·
This course is delivered by our seasoned trainers who have
vast experience as expert professionals in the respective fields of practice.
The course is taught through a mix of practical activities, theory, group works
and case studies.
·
Training manuals and additional reference materials are
provided to the participants.
·
Upon successful completion of this course, participants will
be issued with a certificate.
·
We can also do this as tailor-made course to meet
organization-wide needs. Contact us to find out more: training@skillsforafrica.org
· The training will be conducted at SKILLS FOR AFRICA TRAINING
INSTITUTE IN NAIROBI KENYA.
· The training fee covers
tuition fees, training materials, lunch and training venue. Accommodation and
airport transfer are arranged for our participants upon request.
·
Payment should be sent to our bank account before start of
training and proof of payment sent to: training@skillsforafrica.org
Dates | Fees | Location | Apply |
---|---|---|---|
02/10/2023 - 06/10/2023 | $2950 | Kigali | Physical Class Online Class |
06/11/2023 - 10/11/2023 | $1500 | Mombasa | Physical Class Online Class |
04/12/2023 - 08/12/2023 | $1350 | Nairobi | Physical Class Online Class |
15/01/2024 - 19/01/2024 | $1500 | Nairobi | Physical Class Online Class |
12/02/2024 - 16/02/2024 | $1500 | Mombasa | Physical Class Online Class |
11/03/2024 - 15/03/2024 | $1500 | Nairobi | Physical Class Online Class |
08/04/2024 - 12/04/2024 | $2950 | Kigali | Physical Class Online Class |
13/05/2024 - 17/05/2024 | $4500 | Dubai | Physical Class Online Class |
10/06/2024 - 14/06/2024 | $1500 | Nairobi | Physical Class Online Class |
08/07/2024 - 12/07/2024 | $1500 | Nairobi | Physical Class Online Class |
12/08/2024 - 16/08/2024 | $1500 | Nairobi | Physical Class Online Class |
09/09/2024 - 13/09/2024 | $1500 | Nairobi | Physical Class Online Class |
14/10/2024 - 18/10/2024 | $2950 | Kigali | Physical Class Online Class |
11/11/2024 - 15/11/2024 | $1500 | Mombasa | Physical Class Online Class |
09/12/2024 - 13/12/2024 | $1500 | Nairobi | Physical Class Online Class |