Leadership Skills For Supervisors - Communication, Coaching And Conflict Training Workshop

INTRODUCTION

Supervisors play a pivotal role in the economy by influencing the productivity and morale of the employees they oversee. As the essential link between frontline employees and upper management, supervisors must balance technical expertise with effective leadership skills. However, many supervisors lack formal leadership training. This comprehensive one-week workshop on Leadership Skills for Supervisors: Communication, Coaching, and Conflict is designed to equip supervisors with the critical skills in communication, coaching, and conflict resolution needed to enhance their leadership effectiveness and drive team success. Participants will gain practical knowledge and hands-on experience in various leadership techniques, enabling them to foster a positive work environment, improve team dynamics, and resolve conflicts constructively. This training on Leadership Skills for Supervisors: Communication, Coaching, and Conflict will empower supervisors to inspire and motivate their teams, leading to increased productivity and organizational success.

Course Objectives

By the end of this course on Leadership Skills for Supervisors: Communication, Coaching, and Conflict, participants will be able to:

• Develop the flexibility to adapt various leadership styles
• Institute effective and efficient communication skills
• Apply effective leadership skills to manage teams
• Promote and maintain good relationships in the workplace
• Prioritize, plan, and manage their time effectively
• Overcome communication barriers
• Meet the needs of employees and co-workers through improved communication and coaching
• Engage in productive debates and turn conflicts into opportunities for creative solutions

Duration

5 Days

Who Should Attend

This course on Leadership Skills for Supervisors: Communication, Coaching, and Conflict is designed for professionals from all sectors, including private and public corporations, and financial managers who seek to enhance their leadership skills. It is particularly beneficial for supervisors, team leaders, and managers looking to build leadership competencies.

Course Content

Module 1: Introduction to Leadership

• Sources of Power for Leaders
• Defining Power and Influence

Module 2: Leadership

• Leadership Styles
• Characteristics of Effective Leaders
• Best Practices of Successful Leaders

Module 3: Management

• New Functions of Management
• Strategic Management
• Human Resources Management
• The Communication Cycle
• Types of Communication
• Communication as a Leadership Tool
• Managing Time and Energy
• The Commitment Curve

Module 4: Relationship Management

• Employee Development Models
• Team Building Skills
• Assertiveness Skills
• Interpersonal Relationship Skills
• Delegation Skills
• Motivation Tools
• Stress Management Techniques

Module 5: Conflict Management

• Dealing with Conflict and Difficult Issues
• Grievance Handling and Dispute Settlement

General Notes

• The course is delivered by seasoned trainers with extensive professional experience.
• Training includes a mix of practical activities, theoretical knowledge, group work, and case studies.
• Participants receive comprehensive training manuals and additional reference materials.
• A certificate is awarded upon successful course completion.
• Custom-tailored courses to meet specific organizational needs are available. Contact us at training@skillsforafrica.org for more information.
• The training will be conducted at the Skills for Africa Training Institute in Nairobi, Kenya.
• The training fee covers tuition, materials, lunch, and the training venue. Accommodation and airport transfer can be arranged upon request.
• Payment should be made to our bank account before the training starts, and proof of payment sent to: training@skillsforafrica.org