Competency Based Interviwing Skills Workshop
This training aims at highlighting why
interviews have a high impact on hiring decisions and steps that can be put in
place to increase their reliability while ensuring legally defensible levels of
fairness and consistency. It is designed to curb all the common mistakes
untrained interviewers commit when meeting with job candidates especially
improper questioning and poor pre-interview preparation.
the end of this training the participants should be able to understand:
To define the importance of interviewing as a method of
selection, brainstorm common mistakes untrained interviewers commit and define
ways to overcome them.
Ability to list main types of selection interviews and when and
how to use each.
How to design a competency based interview guide using
competencies and values and use it to collect the data from the interviewees.
To conduct a probing interview designed to uncover behavioral
characteristics of applicants.
· Ability to use the data
collected to complete a gap analysis and decide on the most suitable candidate.
WHO SHOULD ATTEND
This course is targeted at anyone
involved in assessing candidates prior to hiring. It is of particular benefit
to line managers involved in interviewing candidates for vacancies in their
respective functions. The course is ideal for professionals in human resources especially
those working within the functions of recruitment, selection and workforce
planning. The target competencies include:
· Questioning and probing
· Report writing
· Decision making
1: Interview as a method of selection
Prevalence of the interview as a selection method
Reliability and validity of interviews
Reliability of CVs,
Why interviews remain the resumé s and biodatas
Problems with typical interviews: before, during and
problems with interviews
2: Types of selection interviews
Screening and biographical interviews
Stress interviews and why they are
Rules for conducting a panel interview
Module 3: Competency-Based
Preparing a CBI guide
Using competencies and values for building
Organizing venue and material
The need for consistency and ethical
Module 4: Structure
of a CBI
Conducting the interview/questions
Open and closed questions
Hypothetical questions: when and how
Leading questions and how they should be
STAR funneling technique
FACT funneling technique
Closing the interview Module
Module 5: Post interview steps
Classifying and evaluating captured data
Linking data with competency guide
The legal and ethical aspects of
translating data to reports
Producing interview reports
Using decision matrixes (in the absence of
a competency framework)
Using gap analyses
Compensatory and non-compensatory method
This course is delivered by our seasoned trainers who have
vast experience as expert professionals in the respective fields of practice.
The course is taught through a mix of practical activities, theory, group works
and case studies.
Training manuals and additional reference materials are
provided to the participants.
Upon successful completion of this course, participants will
be issued with a certificate.
We can also do this as tailor-made course to meet
organization-wide needs. Contact us to find out more: email@example.com
· The training will be conducted at SKILLS FOR AFRICA TRAINING
INSTITUTE IN NAIROBI KENYA.
· The training fee covers
tuition fees, training materials, lunch and training venue. Accommodation and
airport transfer are arranged for our participants upon request.
Payment should be sent to our bank account before start of
training and proof of payment sent to: firstname.lastname@example.org