Credit Control And Debt Management Training
is suitable for individuals and professionals who want to learn about debt
control and management of debt within their businesses. The course elaborates
the steps to be taken when handling overdue invoice customers.
Understand collection of overdue customer
Understand Debtor Ledger Questionnaire to
evaluate office procedures and identify gaps in the systems
Develop strategies to reduce current customer
Contact customers using overdue invoice
Use a phone script when handling an overdue
invoice customer and have all the answers to questions that might be asked
WHO SHOULD ATTEND
course targets professionals in the administrative, business and finance sector
who are responsible for the management of credit accounts, and ensuring the
efficient management of debt.
Introduction to credit control and debt
Cost of running a ledger
Bad debts costs
Evaluation of business procedures
Business procedure inefficiencies
Procedures for credit control
Procedures and policies
Activities on debt collection
Payments, complaints and reports
Strategies of overdue
Phone call preparations
Phone call script
Problems of cash flows
This course is delivered by our seasoned trainers who have
vast experience as expert professionals in the respective fields of practice.
The course is taught through a mix of practical activities, theory, group works
and case studies.
Training manuals and additional reference materials are
provided to the participants.
Upon successful completion of this course, participants will
be issued with a certificate.
We can also do this as tailor-made course to meet
organization-wide needs. Contact us to find out more: email@example.com
· The training will be conducted at SKILLS FOR AFRICA TRAINING
INSTITUTE IN NAIROBI KENYA.
· The training fee covers
tuition fees, training materials, lunch and training venue. Accommodation and
airport transfer are arranged for our participants upon request.
Payment should be sent to our bank account before start of
training and proof of payment sent to: firstname.lastname@example.org