Seminar On Leadership Under Attack
Growing levels of
scrutiny on leaders, both from outside their organizations and within, have
made leadership more challenging than ever. This new and dynamic training
course examines the crucial survival factors and techniques that the modern
Leader can and must deploy. Social Media means that “everyone” can potentially
become an angry journalist. The evidence indicates that global leaders and
their organizations are being targeted as never before. Deserved or not, the
attacks can be ugly, personal, unfair, and unrelenting.
By the end of the course,
participants should be able to:
- Develop the ten steps the Board
should take Before, During and After Crisis
- Understand why good managers
sometimes make poor Crisis Leaders
- Understand how to remedy any
Social Media gap in Crisis Communications
- Analyze incoming crisis
information and deliver a successful press briefing
- Understand the five deadly
Leadership behaviours & the six winning strategies
WHO SHOULD ATTEND
This training course is
ideal for all Leaders, Managers or Team Leaders involved in crisis decision
making and will greatly benefit:
- Public Relations professionals
- Crisis Management Team members
- Emergency Response
- HSSE Professionals
Day One: Diagnosis of the Issue, Know the Difference Between a
Problem, a Crisis and an Attack
to prepare for something that you do not know is going to happen?
facts and fake news implications
the difference between Crisis Management & Issues Management
to survive the attack - What type of response is required?
demands of Social Media on the Organization
Day Two: Effective Team:3 C´s Co-operation, Co-ordination
Team building when the problem arrives
goal of the team, is situation awareness
delegation to the Team
Social Media musts for crisis communications within the team
P´s of Team Crisis Management
Day Three: Damage Control Means more than just having to Say Sorry
to do when you or your company has clearly done something wrong
to know if a mistake has been made?
to explain your actions and make amends?
you caused harm with a deviation from corporate policies?
to avoid battles - Ten ways to avoid conflict
a Crisis situation does personality “Trump” planning
Day Four: The Transition from Line Management to Crisis
Management. Decision Making – Solving the Problem
and Learn, and Learn to Look and Listen more
making psychology as an individual and collectively
for and controlling crisis information with Courage and Determination
habits that lead to terrible decisions
and delivering on perceptions
of Leadership applications in Past Crises: Successes & Failures
Day Five: Managing the Media - “No Comment” means “We are
to run a difficult Press Conference
guidelines and checklists for TV Interviews
a Reputation Management Strategy
Studies - Those who survived, how did they achieve that?
Communications Exercise – Press conference to a given scenario
This course is delivered by our seasoned trainers who have
vast experience as expert professionals in the respective fields of practice.
The course is taught through a mix of practical activities, theory, group works
and case studies.
Training manuals and additional reference materials are
provided to the participants.
Upon successful completion of this course, participants will
be issued with a certificate.
We can also do this as tailor-made course to meet
organization-wide needs. Contact us to find out more: email@example.com
· The training will be conducted at SKILLS FOR AFRICA TRAINING INSTITUTE IN NAIROBI
· The training fee covers
tuition fees, training materials, lunch and training venue. Accommodation and
airport transfer are arranged for our participants upon request.
Payment should be sent to our bank account before start of
training and proof of payment sent to: firstname.lastname@example.org