Strategic Crisis Management And Corporate Risk Reduction Seminar

INTRODUCTION

Crisis come in various forms and can disrupt the smooth running of operations in any organization, whether large or small. It is essential for every organization to possess functional tools and techniques for dealing with extremities. Effective design and implementation of a crisis management system enable organizations to counter and respond quickly to any looming crisis, supporting business continuity and preventing immense harm to the workforce and stakeholders. This extensive training provides comprehensive coverage of crisis management activities, from preparation and implementation to risk mitigation and compliance. Particular attention will be given to the functional structure of Crisis Management Systems, procedures, and global best practices. The program will equip attendees with practical methods, tools, and essential skills for making effective, instant decisions at different stages of a crisis.

Course Objectives

By the end of this course, participants will be able to:

• Demonstrate a comprehensive understanding of crisis management terms and definitions.
• Comprehend key aspects of strategic crisis management.
• Develop incident management arrangements for their organization.
• Design and validate an effective crisis management plan.
• Manage incidents and organizational crises by following corresponding plans.
• Apply practical tools for identifying incidents and potential threat areas.
• Generate ownership and responsibility among all stakeholders for an efficient response to crises.
• Set up and run a crisis management command center.
• Define the roles and responsibilities of the crisis management team.

Duration

5 Days

Who Should Attend

This training course is suitable for a wide range of professionals, including:

• Crisis Management Professionals and Specialists
• Security Managers and Officers
• Government Representatives involved in crisis management
• Senior and Mid-Level Managers and Supervisors
• Internal Audit and Control Specialists
• Facility Managers
• Risk and Compliance Officers
• Anyone interested in crisis management and response

Course Content

Day 1

• Defining the Crisis
• Understanding Crisis Management and its Importance
• Methods for Managing Crises
• Determining Contemporary Business Risks, their Range, and Scope

Day 2

• Types of Crises: Physical and Non-Physical Damage
• Developing and Implementing Emergency Plans
• Business Continuity and Prevention Plans
• Business Resumption and Emergency Response Plans

Day 3

• Understanding the Process of Crisis Management
• Pre, Acute, and Post-Crisis Stages
• Steps for Crisis Management
• Mitigation Processes
• Crisis Management and Communications
• Developing and Implementing Business Continuity Management Strategy
• Command and Control Issues: Operational, Tactical, and Strategic
• Reputation Management

Day 4

• Crisis Management Structure
• Roles and Responsibilities of the Executive Management Team
• Roles and Responsibilities of the Crisis Management Team
• Crisis Communications Team and Policy
• Implementation and Validation of Crisis Management Plans
• Incident Management and Aftermath
• Alerting and Warning Systems

Day 5

• Command Center and Crisis Management Checklist
• Implementing the Crisis Management Plan
• Post-Incident Actions and Evaluations
• Leadership After the Crisis: Rebuild, Reassure, Review, and Restore
• Updating the Crisis Management Plan
• Risk Management and Mitigation
• Comparing Crisis Management and Risk Management

General Notes

• This course is delivered by seasoned trainers with extensive experience in their respective fields. The training includes practical activities, theoretical instruction, group work, and case studies.
• Participants will receive comprehensive training manuals and additional reference materials.
• Upon successful completion, participants will be awarded a certificate.
• We offer tailor-made courses to meet specific organizational needs. For more information, contact us at training@skillsforafrica.org.
• The training will be conducted at the Skills for Africa Training Institute.
• The training fee includes tuition, training materials, lunch, and the training venue. Accommodation and airport transfers can be arranged upon request.
• Payment should be made to our bank account before the start of the training. Please send proof of payment to training@skillsforafrica.org.
• The training fee includes tuition, training materials, lunch, and the training venue. Accommodation and airport transfers can be arranged upon request.
• Payment should be made to our bank account before the start of the training. Please send proof of payment to training@skillsforafrica.org.