The Future Of Human Resource: Re-engineering The Employee Experience Training Course

INTRODUCTION

Organizations in this day and age place a premium on HR professionals who possess the perspective, understanding, and skills necessary to achieve and sustain success. HR professionals are now expected to be more than just administrators; they must act as strategic partners who can navigate the multifaceted challenges of today's workforce. This training course is designed to equip HR professionals with the latest tools and methodologies to re-engineer their HR practices, aligning them with the evolving needs of their organizations, workforce, and the global economy. As an HR Professional, you will explore cutting-edge HR training techniques and best practices adopted by leading organizations worldwide. By understanding these advanced strategies, HR professionals will be better prepared to drive their organizations towards greater efficiency, innovation, and competitive advantage.

This course emphasizes the importance of creating a more agile, employee-centric HR function that not only meets the needs of a dynamic workforce but also contributes significantly to the overall strategic goals of the organization. Through this comprehensive training, HR professionals will learn how to transform their roles, becoming key drivers of organizational change and development. They will gain insights into the latest trends and technologies in HR, from digital transformation to employee well-being initiatives, ensuring they are well-equipped to lead their organizations into the future.

Course Objectives

By the end of this course, participants will be able to:

• Describe the process of re-engineering HR in their own words.
• Transform HR into a strategic partner within the organization.
• Understand and address the psychological impact of change on employees.
• Develop strategies for evaluating and re-engineering HR practices effectively.

Duration

10 Days

Who Should Attend

This course is ideal for:

• Anyone looking to modify or re-engineer their HR service delivery
• All HR staff and practitioners
• HR Managers and Directors
• HR Analysts and Officers
• HR Business Partners
• Strategic Planners
• Anyone interested in understanding HR strategy

Course Outline

Module 1: Introduction to the Future of HR

• Understanding the evolving role of HR in organizations
• Key challenges and opportunities in re-engineering the employee experience
• The impact of technology on HR practices

Module 2: Employee-Centric HR: Putting Employees First

• Benefits of an employee-centric approach to HR
• Design thinking principles for HR innovation
• Building a culture of employee-centricity

Module 3: Digital Transformation in HR

• Role of technology in HR re-engineering
• Leveraging HR information systems (HRIS) for automation and analytics
• AI, machine learning, and HR predictive analytics

Module 4: Employee Well-Being and Work-Life Balance

• Prioritizing employee well-being in the workplace
• Strategies for promoting work-life balance
• Mental health support and wellness initiatives

Module 5: Continuous Learning and Development

• Creating a culture of continuous learning in organizations
• Microlearning, upskilling, and reskilling programs
• Harnessing technology for employee development

Module 6: Agile HR Practices

• Benefits of agile methodologies in HR
• Implementing agile principles in HR processes
• Agile performance management and feedback

Module 7: Diversity, Equity, and Inclusion (DEI) in HR

• Fostering diversity and inclusion in the workplace
• Addressing biases in HR practices
• Creating an inclusive organizational culture

Module 8: Employee Experience Design

• Understanding the employee journey and touchpoints
• Designing a positive and seamless employee experience
• Using employee feedback for experience improvement

Module 9: Data-Driven HR Decision-Making

• People analytics and HR metrics
• Using data to drive talent decisions
• Predictive workforce planning

Module 10: Remote Work and Hybrid Models

• Adapting HR practices for remote and hybrid work environments
• Ensuring collaboration and productivity in remote teams
• Managing virtual teams effectively

Module 11: Employer Branding and Employee Value Proposition (EVP)

• Building a strong employer brand to attract top talent
• Defining a compelling employee value proposition
• Employer branding strategies in the digital age

Module 12: HR as a Strategic Partner

• HR's role in strategic decision-making
• Aligning HR initiatives with organizational goals
• Future trends in HR and the evolving HR professional's role

General Notes

• This course is delivered by seasoned trainers with extensive professional experience in the respective fields.
• Training includes a mix of practical activities, theoretical knowledge, group work, and case studies.
• Participants receive comprehensive training manuals and additional reference materials.
• A certificate is awarded upon successful course completion.
• Custom-tailored courses to meet specific organizational needs are available. Contact us at training@skillsforafrica.org for more information.
• The training will be conducted at the Skills for Africa Training Institute in Nairobi, Kenya.
• The training fee covers tuition, materials, lunch, and the training venue. Accommodation and airport transfer can be arranged upon request.
• Payment should be made to our bank account before the training starts, and proof of payment sent to: training@skillsforafrica.org