• training@skillsforafrica.org

The Future Of Human Resource: Re-engineering The Employee Experience Training Course


As the global environment becomes more difficult and demanding, organizations place a premium on HR Professionals whose perspective, understanding, and skills enable them to achieve and sustain success in a frequently challenging environment. You will also learn about the most recent and best HR training in the world, as well as what the leading organizations are doing to stay relevant and successful.

This training course is designed to help HR professionals adapt to a complex and demanding international environment. It teaches participants how to re-engineer HR to meet the needs of a changing workforce, organization, and economy.


By the end of the course, participants will be able to:

  • Describe in their own words how to re-engineer HR
  • Express the strategy to transform HR into a Strategic Partner
  • Recognize people's acknowledgments to change and investigate the reasons why people suffer when resist the change
  • Follow human psychology and the appropriate HR response
  • Produce a method for evaluating and re-engineering HR


10 Days


  • Anyone who wants to modify or re-engineer their HR service delivery
  • All HR Staff and HR Practitioners
  • HR Managers
  • HR Directors
  • HR Analysts
  • HR Officers
  • HR Business Partners
  • Planners, Strategic Planners
  • Anyone who wants to know the HR strategy.


Module 1: Introduction to the Future of HR

  • Understanding the changing role of HR in organizations
  • Key challenges and opportunities in re-engineering the employee experience
  • The impact of technology on HR practices

Module 2: Employee-Centric HR: Putting Employees First

  • Employee-centric approach to HR and its benefits
  • Design thinking principles for HR innovation
  • Building a culture of employee-centricity

Module 3: Digital Transformation in HR

  • The role of technology in HR re-engineering
  • Leveraging HR information systems (HRIS) for automation and analytics
  • AI, machine learning, and HR predictive analytics

Module 4: Employee Well-Being and Work-Life Balance

  • Prioritizing employee well-being in the workplace
  • Strategies for promoting work-life balance
  • Mental health support and wellness initiatives

Module 5: Continuous Learning and Development

  • Creating a culture of continuous learning in organizations
  • Microlearning, upskilling, and reskilling programs
  • Harnessing technology for employee development

Module 6: Agile HR Practices

  • Agile methodologies in HR and their benefits
  • Implementing Agile principles in HR processes
  • Agile performance management and feedback

Module 7: Diversity, Equity, and Inclusion (DEI) in HR

  • Fostering diversity and inclusion in the workplace
  • Addressing biases in HR practices
  • Creating an inclusive organizational culture

Module 8: Employee Experience Design

  • Understanding the employee journey and touchpoints
  • Designing a positive and seamless employee experience
  • Using employee feedback for experience improvement

Module 9: Data-Driven HR Decision-Making

  • People analytics and HR metrics
  • Using data to drive talent decisions
  • Predictive workforce planning

Module 10: Remote Work and Hybrid Models

  • Adapting HR practices for remote and hybrid work environments
  • Ensuring collaboration and productivity in remote teams
  • Managing virtual teams effectively

Module 11: Employer Branding and Employee Value Proposition (EVP)

  • Building a strong employer brand to attract top talent
  • Defining a compelling employee value proposition
  • Employer branding strategies in the digital age

Module 12: HR as a Strategic Partner

  • HR's role in strategic decision-making
  • Aligning HR initiatives with organizational goals
  • Future trends in HR and the evolving HR professional's role


The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

Key Notes

a. The participant must be conversant with English.

b. Course duration is flexible and the contents can be modified to fit any number of days.

c. The course fee includes facilitation training materials and a certificate upon successful completion of Training.

d. One-year post-training support Consultation and Coaching provided after the course.


Course Schedule
Dates Fees Location Apply
11/03/2024 - 22/03/2024 $3000 Nairobi Physical Class

Online Class
15/04/2024 - 26/04/2024 $4500 Kigali Physical Class

Online Class
13/05/2024 - 24/05/2024 $5500 Dubai Physical Class

Online Class
10/06/2024 - 21/06/2024 $3000 Nairobi Physical Class

Online Class
15/07/2024 - 26/07/2024 $3000 Nairobi Physical Class

Online Class
12/08/2024 - 23/08/2024 $3000 Nairobi Physical Class

Online Class
16/09/2024 - 27/09/2024 $3000 Nairobi Physical Class

Online Class
14/10/2024 - 25/10/2024 $3000 Nairobi Physical Class

Online Class
11/11/2024 - 22/11/2024 $3000 Nairobi Physical Class

Online Class
09/12/2024 - 20/12/2024 $3000 Nairobi Physical Class

Online Class