INTRODUCTION
The course aims at
providing participants with skills and knowledge to identify, design, analyze,
measure and document business processes with respect to recommended best
practices. The analysis of the business processes in intended to identify
improvement areas, and develop alternative recommendations. Additionally, the
course will implement the use of Excel in business analysis.
COURSE OBJECTIVES
·
Create SWOT analysis, Process Flowcharts, Org Charts and
scoring Matrix
·
Understand the concept of visual modeling
·
Create technical and business visual models
·
Learn the use of Excel in business
·
Learn how to identify and model current business processes
·
Measuring and documentation of business processes
·
Undertake analysis, identify and justify alternative
recommendations.
DURATION
5 Days
WHO SHOULD ATTEND
The course targets
business directors, business managers, procurement directors, administrators,
procurement managers, and entrepreneurs.
COURSE OUTLINE
Business Process
·
Competency of business process
·
Business process
·
Importance of modeling and analysis of business process
·
Redesign of business process
Business Process in Enterprise Context
·
Enterprise business architecture
·
Business capability model
·
Life cycle of business analysis
·
Analysis of the business process flow diagram
·
Overview of business process modeling and analysis artifacts
Project/Process Scope
·
Gathering of initial information
·
Developing a Business Context Diagram
·
Meaning of Business context
·
Stakeholders analysis
·
Business/Technology landscape
Identification and Structuring of Business Process
·
Event analysis
·
Process structuring
·
Meaning of Process
Documentation of the Process
·
Process model
·
BPMN
·
Development of a Process Flow Diagram
·
Meaning of Process Flow Diagram
·
Identification and documentation of Business rules
Process Analysis
·
Analysis of effectiveness and efficiency of process
·
Pain points and opportunities identification
·
Analysis of root cause
·
Analysis of force field
·
Meaning of future state and conduct gaps analysis
·
Documentation of Business rules using Decision Tree and
Decision Matrix
·
Documentations of recommendations for improvement
·
Key recommendations
Leverage Process Analysis
·
Identification of solutions using cases from pain
point/opportunity analysis
·
Documentation of Use Case Descriptions in Use Case Inventory
·
Documentation of the To-Be Solution Scope
Packaging and Presenting Process
Analysis Results
·
Documentation of Process Analysis Findings and
Recommendations
·
Development of a presentation on Process Analysis
Continuous Improvement
·
Continuous Process improvement
·
Measurement of performance
·
Development of Continuous Process Improvement Program for
processes monitoring
GENERAL
NOTES
·
This course is delivered by our seasoned trainers who have
vast experience as expert professionals in the respective fields of practice.
The course is taught through a mix of practical activities, theory, group works
and case studies.
·
Training manuals and additional reference materials are
provided to the participants.
·
Upon successful completion of this course, participants will
be issued with a certificate.
·
We can also do this as tailor-made course to meet
organization-wide needs. Contact us to find out more: training@skillsforafrica.org
· The training will be conducted at SKILLS FOR AFRICA TRAINING INSTITUTE IN NAIROBI KENYA.
· The training fee covers
tuition fees, training materials, lunch and training venue. Accommodation and
airport transfer are arranged for our participants upon request.
·
Payment should be sent to our bank account before start of
training and proof of payment sent to: training@skillsforafrica.org
Dates | Fees | Location | Apply |
---|---|---|---|
02/10/2023 - 06/10/2023 | $2950 | Kigali | Physical Class Online Class |
06/11/2023 - 10/11/2023 | $1500 | Mombasa | Physical Class Online Class |
04/12/2023 - 08/12/2023 | $1350 | Nairobi | Physical Class Online Class |