Certified Scrum Master (csm) Training Course

Introduction

The Certified Scrum Master (CSM) Training Course is designed to equip participants with the knowledge, skills, and tools necessary to successfully implement Scrum principles and practices in their organizations. As one of the most widely used Agile frameworks, Scrum enables teams to collaborate effectively, adapt to changing project requirements, and deliver high-quality products. This course provides a thorough understanding of the Scrum framework, including its roles, artifacts, and ceremonies, and prepares participants for the Certified Scrum Master (CSM) exam. Participants will gain practical insights through interactive sessions, case studies, and real-world applications to excel in Agile project management.

Target Audience

This training course is ideal for:

• Aspiring Scrum Masters seeking certification and hands-on knowledge.
• Project Managers, Product Owners, and team leads transitioning to Agile frameworks.
• Developers, testers, and other team members working in Agile environments.
• Managers and executives aiming to drive Agile transformation within their organizations.
• Professionals seeking to enhance their project delivery capabilities and earn a globally recognized certification.

Course Objectives

Upon completing this training course, participants will be able to:

• Understand the fundamentals of Scrum and its applications in Agile project management.
• Master the roles and responsibilities of the Scrum Master, Product Owner, and Development Team.
• Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Learn how to create and maintain Scrum artifacts such as the Product Backlog, Sprint Backlog, and Increment.
• Foster collaboration, transparency, and accountability within Agile teams.
• Identify and address common challenges in implementing Scrum and Agile methodologies.
• Gain the skills required to effectively coach teams and stakeholders in adopting Scrum principles.
• Prepare for and pass the Certified Scrum Master (CSM) certification exam with confidence.

This course ensures participants not only acquire theoretical knowledge but also gain practical experience to become effective Scrum Masters in their organizations.

DURATION

5 Days

COURSE CONTENT

Introduction to Agile and Scrum Framework

• Overview of Agile principles and values (Agile Manifesto).
• The need for Agile in modern project management.
• Key differences between Agile and traditional project management.

The Scrum Framework

• Understanding Scrum roles: Scrum Master, Product Owner, Development Team.
• Core elements of Scrum: roles, events, and artifacts.
• Principles and pillars of Scrum: Transparency, Inspection, and Adaptation.

Roles and Responsibilities in Scrum

• Detailed exploration of the Scrum Master role.
• Responsibilities of the Product Owner and Development Team.
• Collaboration and communication between Scrum roles.

Scrum Artifacts

• Product Backlog: Definition, refinement, and management.
• Sprint Backlog: Creating and maintaining it effectively.
• Increment: Delivering value and definition of “Done.”

Scrum Events and Ceremonies

• Sprint Planning: Setting goals and selecting backlog items.
• Daily Scrum: Best practices and effective facilitation.
• Sprint Review and Retrospective: Continuous improvement.

Sprint Execution

• The mechanics of running a Sprint.
• Monitoring progress with Burndown Charts and Scrum Boards.
• Handling impediments during the Sprint.

Servant Leadership and Coaching

• Understanding the concept of servant leadership.
• Coaching the team and stakeholders in Agile practices.
• Fostering collaboration and team empowerment.

Backlog Refinement

• Techniques for creating and prioritizing user stories.
• Writing effective user stories with Acceptance Criteria.
• Managing and refining the Product Backlog.

Agile Estimation and Planning

• Story points, velocity, and estimation techniques.
• Planning Poker and other estimation tools.
• Long-term and short-term planning in Scrum.

Scaling Scrum for Large Teams

• Frameworks for scaling Scrum (SAFe, LeSS, Nexus).
• Challenges and solutions for scaling Scrum.
• Managing dependencies and coordination between teams.

Conflict Resolution and Team Dynamics

• Identifying and resolving conflicts in Agile teams.
• Encouraging trust, collaboration, and accountability.
• Dealing with resistance to change in Agile transformation.

Scrum Metrics and Reporting

• Key metrics for measuring team performance.
• Using velocity, Burndown Charts, and Cumulative Flow Diagrams.
• Tracking progress and communicating with stakeholders.

Common Scrum Challenges and Pitfalls

• Addressing challenges in implementing Scrum.
• Recognizing anti-patterns in Scrum practices.
• Practical solutions for overcoming obstacles.

CSM Exam Preparation

• Overview of the CSM certification process.
• Mock exams and sample questions.
• Tips and strategies for successfully passing the CSM exam.

Practical Application of Scrum

• Real-world case studies and scenarios.
• Hands-on exercises and role-playing activities.
• Building a roadmap for Agile transformation in organizations.

This comprehensive module structure ensures participants gain both theoretical and practical knowledge to become effective Certified Scrum Masters.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 5 working days before commencement of the training.