Change Management For Records Projects: Facilitating Smooth Transitions

Introduction

Change Management for Records Projects: Facilitating Smooth Transitions equips professionals with the knowledge to manage organizational change during records management initiatives. This course focuses on analyzing change impact, implementing communication strategies, and understanding the role of stakeholder engagement in successful project transitions. Participants will learn to utilize change management frameworks, ensure user adoption, and understand the intricacies of resistance management and post-implementation support. By mastering change management for records projects, professionals can enhance project success rates, minimize disruption, and contribute to the creation of a seamless transition to new records management systems and processes.

The increasing frequency of technological and procedural changes in records management necessitates a comprehensive understanding of change management strategies. This course delves into the intricacies of change planning, training, and feedback mechanisms, empowering participants to develop and implement tailored change management plans. By integrating change management principles with records management expertise, this program enables individuals to lead successful project transitions and contribute to the creation of a resilient and adaptable information environment.

Target Audience:

• Records managers
• Project managers
• Change management specialists
• IT managers
• Information governance professionals
• Human resources professionals
• Training managers
• Communication managers
• Business analysts
• Students of organizational change and records management
• Individuals interested in change management for records projects
• Stakeholder engagement specialists
• Process improvement specialists
• Organizational development consultants
• Knowledge managers

Course Objectives:

• Understand the principles and importance of change management in records projects.
• Implement techniques for analyzing the impact of change on records management processes.
• Understand the role of stakeholder engagement and communication in change management.
• Implement techniques for developing and executing effective communication and engagement plans.
• Understand the principles of change planning and implementation.
• Implement techniques for developing and executing change management plans.
• Understand the role of training and user adoption in successful project transitions.
• Implement techniques for developing and delivering effective training programs.
• Understand the principles of resistance management and conflict resolution.
• Implement techniques for addressing resistance and managing conflict.
• Understand the role of post-implementation support and feedback in change management.
• Understand the challenges and opportunities of implementing change management in diverse records projects.
• Develop strategies for implementing and scaling up change management initiatives for records projects.

DURATION

10 Days

COURSE CONTENT

Module 1: Foundations of Change Management in Records Projects

• Principles and importance of change management in records projects.
• Understanding the evolution of change management and its application to records.
• Benefits of effective change management in enhancing project success.
• Historical context and emerging trends in change management for records.

Module 2: Change Impact Analysis

• Techniques for analyzing the impact of change on records management processes.
• Implementing impact assessments and risk analysis.
• Utilizing change readiness assessments.
• Managing impact analysis.

Module 3: Stakeholder Engagement and Communication

• Understanding the role of stakeholder engagement and communication.
• Implementing stakeholder mapping and communication strategies.
• Utilizing communication tools and platforms.
• Managing stakeholder engagement.

Module 4: Effective Communication and Engagement Plan Development and Execution Techniques

• Techniques for developing and executing effective communication and engagement plans.
• Implementing communication campaigns and feedback mechanisms.
• Utilizing change champions and influencers.
• Managing communication execution.

Module 5: Change Planning and Implementation

• Understanding the principles of change planning and implementation.
• Implementing change management frameworks and methodologies.
• Utilizing project management tools and techniques.
• Managing change planning.

Module 6: Change Management Plan Development and Execution Techniques

• Techniques for developing and executing change management plans.
• Implementing change milestones and timelines.
• Utilizing change tracking and reporting.
• Managing change implementation.

Module 7: Training and User Adoption

• Understanding the role of training and user adoption.
• Implementing training needs assessments and development.
• Utilizing training delivery methods and platforms.
• Managing user adoption.

Module 8: Effective Training Program Development and Delivery Techniques

• Techniques for developing and delivering effective training programs.
• Implementing user onboarding and support.
• Utilizing training evaluation and feedback.
• Managing training delivery.

Module 9: Resistance Management and Conflict Resolution

• Understanding the principles of resistance management and conflict resolution.
• Implementing resistance identification and mitigation strategies.
• Utilizing conflict resolution techniques and tools.
• Managing resistance.

Module 10: Resistance and Conflict Management Techniques

• Techniques for addressing resistance and managing conflict.
• Implementing change negotiation and mediation.
• Utilizing feedback and coaching.
• Managing conflict resolution.

Module 11: Post-Implementation Support and Feedback

• Understanding the role of post-implementation support and feedback.
• Implementing post-implementation reviews and audits.
• Utilizing support channels and resources.
• Managing post-implementation support.

Module 12: Implementation Challenges in Diverse Records Projects

• Understanding the challenges of implementing change management.
• Implementing change management strategies in different records projects.
• Utilizing change management in multinational and global records initiatives.
• Managing implementation in diverse contexts.

Module 13: Change Management Initiative Scaling for Records Projects

• Techniques for developing change management project roadmaps.
• Implementing pilot project testing and evaluation.
• Utilizing scalability and performance optimization techniques.
• Managing change management team and governance.

Module 14: Case Studies: Change Management for Records Projects

• Analyzing real-world examples of successful change management implementations.
• Highlighting best practices and innovative solutions.
• Documenting project outcomes and impact.
• Industry and change management leader testimonials.

Module 15: The Future of Change Management in Records Projects

• Exploring emerging technologies and trends in change management.
• Integrating AI, automation, and data analytics in change management.
• Adapting to evolving records management needs and organizational dynamics.
• Building resilient and adaptable records management ecosystems.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 5 working days before commencement of the training.