• training@skillsforafrica.org
    info@skillsforafrica.org

E-commerce Digital Marketing Strategies Training Course

Introduction

The E-commerce Digital Marketing Strategies Training Course is designed to equip professionals with the essential skills and knowledge to drive online sales and effectively market e-commerce businesses. This course focuses on the most current and impactful digital marketing strategies used to promote e-commerce platforms, including search engine optimization (SEO), paid search, email marketing, social media marketing, conversion optimization, and analytics. Participants will also gain insights into customer behavior, personalization, and how to leverage data to create a tailored shopping experience.

With the rapid growth of e-commerce and digital commerce platforms, businesses need to adopt strategies that increase visibility, enhance customer engagement, and boost conversions. This course will provide the tools and techniques necessary to implement successful e-commerce marketing strategies and build a solid online presence.

Target Audience

This training course is ideal for:

  • E-commerce Managers & Executives: Professionals overseeing online stores and e-commerce platforms seeking to enhance their marketing skills.
  • Digital Marketing Professionals: Individuals working in digital marketing who want to specialize in e-commerce.
  • Entrepreneurs & Small Business Owners: Those launching or scaling e-commerce businesses and seeking strategies for growth.
  • Marketing Managers: Individuals responsible for managing online campaigns and product promotions.
  • Content Creators: Professionals who create digital content for e-commerce platforms, seeking to optimize content for better engagement and sales.
  • Social Media Managers: People handling social media for brands or e-commerce stores, looking to enhance their strategy with e-commerce insights.

Course Objectives

Upon completing the E-commerce Digital Marketing Strategies Training Course, participants will be able to:

Master E-commerce Digital Marketing Fundamentals:

  • Understand the key components of a successful e-commerce digital marketing strategy.
  • Learn the role of SEO, content marketing, and email campaigns in driving traffic and sales.

Optimize E-commerce Platforms:

  • Implement SEO best practices tailored for e-commerce sites to improve search rankings.
  • Learn techniques for improving website user experience (UX) and increasing conversion rates.

Leverage Paid Media:

  • Use Google Ads, Facebook Ads, and other paid media tools to drive traffic and conversions.
  • Create targeted advertising campaigns that maximize ROI on digital marketing spend.

Utilize Analytics for E-commerce Growth:

  • Understand how to track and analyze key metrics that impact sales, traffic, and user engagement.
  • Implement data-driven marketing strategies by interpreting Google Analytics, conversion rates, and user behavior insights.

Develop Effective Email Marketing Campaigns:

  • Learn how to build, segment, and optimize email campaigns for e-commerce.
  • Create automated email marketing funnels that nurture customers and encourage repeat purchases.

Enhance Social Media Marketing:

  • Build a social media strategy that drives engagement and sales for e-commerce businesses.
  • Use platforms such as Instagram, Facebook, and Pinterest for product promotion, customer interaction, and content marketing.

Improve Customer Retention:

  • Develop strategies for improving customer loyalty and repeat purchases through personalized experiences.
  • Learn how to use customer feedback and reviews to build trust and enhance customer satisfaction.

Understand E-commerce Trends and Innovations:

  • Stay updated with the latest trends and technologies in e-commerce digital marketing, including AI, mobile commerce, and chatbots.
  • Learn to adapt to market changes and consumer behavior shifts to maintain a competitive edge.

By the end of this course, participants will be well-equipped to implement and manage cutting-edge digital marketing strategies tailored for the e-commerce sector, ultimately driving more sales, increasing customer engagement, and ensuring long-term business success.

Duration

10 Days

Course content

Module 1: Introduction to E-commerce Digital Marketing

  • Overview of digital marketing in e-commerce.
  • Key elements of a successful e-commerce marketing strategy.
  • The role of digital marketing in driving online sales.

Module 2: E-commerce Website Optimization for Marketing

  • Website design best practices for e-commerce.
  • Understanding user experience (UX) and user interface (UI) for conversion.
  • Mobile optimization and responsive design for e-commerce.

Module 3: Search Engine Optimization (SEO) for E-commerce

  • Keyword research for e-commerce platforms.
  • On-page SEO for product pages and category pages.
  • Optimizing images and metadata for better search visibility.

Module 4: Paid Advertising Strategies for E-commerce

  • Overview of paid media platforms: Google Ads, Facebook Ads, Instagram Ads, etc.
  • Setting up and managing PPC (Pay-Per-Click) campaigns.
  • Retargeting and remarketing strategies.

Module 5: Content Marketing for E-commerce

  • Creating content that drives traffic and engages customers.
  • Blogging, product reviews, and educational content.
  • User-generated content and leveraging customer reviews.

Module 6: Social Media Marketing for E-commerce

  • Best practices for leveraging platforms like Instagram, Facebook, and Pinterest.
  • Building a community and engaging with customers on social media.
  • Paid vs organic strategies for e-commerce on social media.

Module 7: Email Marketing for E-commerce

  • Building email lists and segmentation strategies.
  • Crafting effective email campaigns and newsletters.
  • Implementing abandoned cart recovery emails and upsell campaigns.

Module 8: Conversion Rate Optimization (CRO)

  • Techniques for optimizing your e-commerce site’s conversion rates.
  • A/B testing for landing pages, product pages, and checkout.
  • Analyzing funnel performance and improving customer journeys.

Module 9: Influencer Marketing in E-commerce

  • Identifying the right influencers for your brand.
  • Building partnerships with influencers to promote products.
  • Measuring ROI from influencer marketing campaigns.

Module 10: Affiliate Marketing for E-commerce

  • Understanding affiliate marketing models.
  • Building an affiliate marketing program for e-commerce businesses.
  • Tracking and optimizing affiliate marketing performance.

Module 11: Customer Retention and Loyalty Strategies

  • Building customer loyalty programs and VIP strategies.
  • Email and SMS marketing for customer retention.
  • Personalization techniques to increase repeat purchases.

Module 12: Data Analytics and Metrics for E-commerce Marketing

  • Introduction to Google Analytics and other e-commerce analytics tools.
  • Key performance indicators (KPIs) to measure digital marketing success.
  • Using data insights to refine marketing strategies.

Module 13: Mobile Marketing and App Optimization for E-commerce

  • Importance of mobile marketing in e-commerce.
  • Optimizing your mobile app and website for better user experience.
  • Push notifications, SMS marketing, and mobile app promotions.

Module 14: Marketing Automation for E-commerce

  • Implementing automation tools for email, social media, and customer journeys.
  • Workflow optimization through marketing automation platforms.
  • Personalizing automation for better customer experiences.

Module 15: Emerging E-commerce Trends and Technologies

  • Artificial intelligence (AI) in e-commerce marketing.
  • Voice search, chatbots, and other innovative tools.
  • Preparing for the future: the role of virtual reality (VR) and augmented reality (AR) in e-commerce.

Each module is designed to provide participants with the knowledge and skills required to implement and optimize key aspects of digital marketing strategies in the e-commerce industry. By the end of the course, participants will be able to manage and execute a comprehensive e-commerce marketing plan to drive business growth.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.orgtraining@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.orgtraining@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 5 working days before commencement of the training.

Course Schedule
Dates Fees Location Apply
10/03/2025 - 21/03/2025 $4500 Kigali
17/03/2025 - 28/03/2025 $3000 Nairobi
07/04/2025 - 18/04/2025 $3000 Nairobi
14/04/2025 - 25/04/2025 $3500 Mombasa
14/04/2025 - 25/04/2025 $3000 Nairobi
05/05/2025 - 16/05/2025 $3000 Nairobi
12/05/2025 - 23/05/2025 $5500 Dubai
19/05/2025 - 30/05/2025 $3000 Nairobi
02/06/2025 - 13/06/2025 $3000 Nairobi
09/06/2025 - 20/06/2025 $3500 Mombasa
16/06/2025 - 27/06/2025 $3000 Nairobi
07/07/2025 - 18/07/2025 $3000 Nairobi
14/07/2025 - 25/07/2025 $5500 Johannesburg
14/07/2025 - 25/07/2025 $3000 Nairobi
04/08/2025 - 15/08/2025 $3000 Nairobi
11/08/2025 - 22/08/2025 $3500 Mombasa
18/08/2025 - 29/08/2025 $3000 Nairobi
01/09/2025 - 12/09/2025 $3000 Nairobi
08/09/2025 - 19/09/2025 $4500 Dar es Salaam
15/09/2025 - 26/09/2025 $3000 Nairobi
06/10/2025 - 17/10/2025 $3000 Nairobi
13/10/2025 - 24/10/2025 $4500 Kigali
20/10/2025 - 31/10/2025 $3000 Nairobi
03/11/2025 - 14/11/2025 $3000 Nairobi
10/11/2025 - 21/11/2025 $3500 Mombasa
17/11/2025 - 28/03/2025 $3000 Nairobi
01/12/2025 - 12/12/2025 $3000 Nairobi
08/12/2025 - 19/12/2025 $3000 Nairobi