Human Resources Basics For Office Administration: Mastering Hr Fundamentals

Introduction:

A strong understanding of human resources (HR) policies and procedures is essential for efficient office administration. This training course on Human Resources Basics for Office Administration equips participants with the fundamental knowledge to support HR functions effectively. Participants will learn how to navigate key HR processes, understand employment laws, and contribute to a positive workplace environment. This course bridges the gap between general office duties and core HR responsibilities, empowering administrative professionals to become valuable assets in managing human capital.

Target Audience:

This course is designed for office administration professionals seeking to enhance their HR knowledge, including:

• Office Administrators
• Administrative Assistants
• Executive Assistants
• Office Managers
• Receptionists
• Anyone supporting HR functions within an office environment

Course Objectives:

Upon completion of this Human Resources Basics for Office Administration training course, participants will be able to:

• Understand basic HR policies and procedures.
• Navigate the employee lifecycle from onboarding to offboarding.
• Understand key employment laws and regulations.
• Maintain accurate employee records and documentation.
• Assist with recruitment and selection processes.
• Understand the importance of employee confidentiality.
• Assist with payroll and benefits administration.
• Understand the basics of employee performance management.
• Contribute to a positive and inclusive workplace culture.
• Understand the importance of workplace safety and compliance.
• Enhance their ability to support HR functions effectively.
• Improve their efficiency and accuracy in handling HR-related tasks.
• Contribute to improved HR compliance and employee satisfaction.
• Stay up-to-date with basic HR concepts and best practices.
• Become a more knowledgeable and valuable administrative professional.
• Understand ethical considerations in HR administration.
• Learn how to use HR information systems (HRIS) effectively.

DURATION

5 Days

COURSE CONTENT

Module 1: Introduction to Human Resources and its Role in the Office

• Understanding the purpose and functions of HR.
• The role of HR in supporting organizational goals.
• Key HR policies and procedures relevant to office administration.
• Understanding basic HR terminology.
• The importance of confidentiality and ethical conduct in HR.

Module 2: Recruitment and Onboarding Processes

• Assisting with the recruitment and selection process (e.g., scheduling interviews, managing applications).
• Understanding the onboarding process and its importance.
• Preparing new hire paperwork and documentation.
• Coordinating new employee orientation and training.
• Managing employee files and records.

Module 3: Employee Records and Documentation

• Understanding the importance of accurate and up-to-date employee records.
• Maintaining employee files and documentation (e.g., contracts, performance reviews).
• Understanding data privacy and security requirements.
• Using HR information systems (HRIS) for record management (basic overview).
• Managing employee leave and attendance records.

Module 4: Employment Laws and Regulations

• Understanding key employment laws and regulations (e.g., equal employment opportunity, wage and hour laws).
• Understanding workplace safety and health regulations (e.g., OSHA).
• Understanding employee rights and responsibilities.
• Ensuring compliance with legal requirements.
• Recognizing and reporting potential legal issues.

Module 5: Payroll and Benefits Administration

• Assisting with payroll processing and administration (e.g., timesheet management, expense reports).
• Understanding basic benefits administration (e.g., health insurance, retirement plans).
• Processing employee reimbursements and allowances.
• Understanding tax and deduction requirements.
• Managing employee benefits enrollment and changes.

Module 6: Employee Performance Management

• Understanding the basics of employee performance management.
• Assisting with performance review processes.
• Managing performance documentation and feedback.
• Understanding disciplinary procedures and documentation.
• Supporting employee development and training initiatives.

Module 7: Employee Relations and Workplace Culture

• Understanding the importance of positive employee relations.
• Contributing to a positive and inclusive workplace culture.
• Managing workplace conflicts and grievances (basic overview).
• Understanding the importance of employee communication and engagement.
• Promoting a safe and respectful work environment.

Module 8: Offboarding and Exit Processes

• Understanding the offboarding process and its importance.
• Managing exit interviews and paperwork.
• Ensuring smooth transitions for departing employees.
• Maintaining confidentiality during the exit process.
• Managing employee access and security during offboarding.

Module 9: HR Information Systems (HRIS) and Technology

• Understanding the role of HRIS in HR administration.
• Using HRIS for employee data management and reporting.
• Exploring other HR technology tools (e.g., applicant tracking systems, learning management systems).
• Understanding the benefits of HR technology.
• Staying up-to-date with HR technology trends.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 5 working days before commencement of the training.