• training@skillsforafrica.org
    info@skillsforafrica.org

Know Your Customer (kyc) And Customer Due Diligence: Building Trust And Compliance

Introduction

Know Your Customer (KYC) and Customer Due Diligence equips professionals with the essential knowledge and skills to verify customer identities and assess risk, ensuring regulatory compliance and preventing financial crime. This course focuses on analyzing KYC requirements, implementing due diligence procedures, and navigating the complexities of customer risk assessment. Participants will learn to collect and verify customer information, conduct enhanced due diligence for high-risk clients, and utilize technology to streamline KYC processes. By mastering KYC and customer due diligence, professionals can build trust with clients, mitigate risks, and contribute to a secure financial environment.

The increasing prevalence of financial crime and stringent regulatory demands necessitate a comprehensive understanding of KYC and customer due diligence practices. This course delves into the intricacies of customer identification, risk profiling, and ongoing monitoring, empowering participants to develop and implement robust KYC compliance programs. By integrating legal expertise with practical application, this program enables individuals to lead KYC initiatives and contribute to the integrity of financial transactions.

Target Audience:

  • Compliance officers
  • AML analysts
  • KYC analysts
  • Banking professionals
  • Financial services professionals
  • Risk managers
  • Legal professionals
  • Auditors
  • Customer service representatives in finance
  • Students of finance and law
  • Individuals interested in KYC and customer due diligence
  • FinTech professionals
  • Data protection officers
  • Operations managers

Course Objectives:

  • Understand the principles and importance of Know Your Customer (KYC) and Customer Due Diligence.
  • Implement techniques for collecting and verifying customer identification information.
  • Understand the role of risk assessment and customer risk profiling in KYC.
  • Implement techniques for conducting initial and ongoing customer risk assessments.
  • Understand the principles of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
  • Implement techniques for conducting CDD and EDD for various customer types.
  • Understand the role of beneficial ownership identification and verification.
  • Implement techniques for identifying and verifying beneficial owners.
  • Understand the legal and regulatory frameworks surrounding KYC and customer due diligence.
  • Implement techniques for ensuring compliance with KYC regulations and guidelines.
  • Understand the role of technology and data analytics in KYC and customer due diligence.
  • Understand the challenges and opportunities of implementing KYC in diverse financial environments.
  • Develop strategies for implementing and scaling up KYC and customer due diligence initiatives.

DURATION

10 Days

COURSE CONTENT

Module 1: Foundations of KYC and Customer Due Diligence

  • Principles and importance of KYC and customer due diligence.
  • Understanding the evolution of KYC regulations and best practices.
  • Benefits of effective KYC in building trust and preventing financial crime.
  • Historical context and emerging trends in KYC.

Module 2: Customer Identification and Verification

  • Techniques for collecting and verifying customer identification information.
  • Implementing identity verification processes and documentation.
  • Utilizing identity verification technologies and databases.
  • Managing customer identification data and records.

Module 3: Risk Assessment and Customer Risk Profiling

  • Understanding the role of risk assessment in KYC.
  • Implementing customer risk scoring and profiling methodologies.
  • Utilizing risk assessment frameworks and tools.
  • Managing customer risk assessment processes.

Module 4: Initial and Ongoing Customer Risk Assessments

  • Techniques for conducting initial and ongoing customer risk assessments.
  • Implementing risk monitoring and review procedures.
  • Utilizing risk assessment reporting and documentation.
  • Managing customer risk assessment updates.

Module 5: Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)

  • Understanding the principles of CDD and EDD.
  • Implementing CDD and EDD procedures for various customer types.
  • Utilizing CDD and EDD checklists and templates.
  • Managing CDD and EDD processes and documentation.

Module 6: CDD and EDD Implementation

  • Techniques for conducting CDD and EDD for various customer types.
  • Implementing due diligence for high-risk customers and jurisdictions.
  • Utilizing EDD investigation and research techniques.
  • Managing CDD and EDD implementation and reporting.

Module 7: Beneficial Ownership Identification and Verification

  • Understanding the role of beneficial ownership identification in KYC.
  • Implementing beneficial ownership verification processes.
  • Utilizing beneficial ownership registries and databases.
  • Managing beneficial ownership data and records.

Module 8: Beneficial Ownership Verification Techniques

  • Techniques for identifying and verifying beneficial owners.
  • Implementing ownership structure analysis and documentation.
  • Utilizing beneficial ownership disclosure requirements.
  • Managing beneficial ownership verification.

Module 9: Legal and Regulatory Frameworks

  • Understanding legal and regulatory frameworks surrounding KYC and customer due diligence.
  • Implementing compliance with FATF recommendations and local regulations.
  • Utilizing regulatory reporting and documentation.
  • Managing legal and regulatory risks.

Module 10: KYC Regulation Compliance

  • Techniques for ensuring compliance with KYC regulations and guidelines.
  • Implementing compliance monitoring and testing.
  • Utilizing regulatory reporting and documentation.
  • Managing regulatory audits and examinations.

Module 11: Technology and Data Analytics in KYC

  • Understanding the role of technology in KYC and customer due diligence.
  • Implementing data analytics and automation in KYC processes.
  • Utilizing KYC compliance software and tools.
  • Managing technology integration and data management.

Module 12: Implementation Challenges in Diverse Environments

  • Understanding the challenges of implementing KYC in diverse financial environments.
  • Implementing KYC in emerging markets and developing countries.
  • Utilizing KYC in FinTech and digital banking.
  • Managing KYC implementation in diverse regulatory contexts.

Module 13: KYC Initiative Scaling

  • Techniques for developing KYC project roadmaps.
  • Implementing pilot project testing and evaluation.
  • Utilizing scalability and performance optimization techniques.
  • Managing KYC team and governance.

Module 14: Case Studies: KYC and Customer Due Diligence

  • Analyzing real-world examples of KYC compliance and failures.
  • Highlighting best practices and innovative solutions.
  • Documenting project outcomes and impact.
  • Industry and KYC leader testimonials.

Module 15: The Future of KYC and Customer Due Diligence

  • Exploring emerging KYC technologies and trends.
  • Integrating AI and blockchain for enhanced KYC compliance.
  • Adapting to evolving regulatory landscapes and customer expectations.
  • Building resilient and compliant customer onboarding processes.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 5 working days before commencement of the training.

Course Schedule
Dates Fees Location Apply
07/04/2025 - 18/04/2025 $3000 Nairobi
14/04/2025 - 25/04/2025 $3500 Mombasa
14/04/2025 - 25/04/2025 $3000 Nairobi
05/05/2025 - 16/05/2025 $3000 Nairobi
12/05/2025 - 23/05/2025 $5500 Dubai
19/05/2025 - 30/05/2025 $3000 Nairobi
02/06/2025 - 13/06/2025 $3000 Nairobi
09/06/2025 - 20/06/2025 $3500 Mombasa
16/06/2025 - 27/06/2025 $3000 Nairobi
07/07/2025 - 18/07/2025 $3000 Nairobi
14/07/2025 - 25/07/2025 $5500 Johannesburg
14/07/2025 - 25/07/2025 $3000 Nairobi
04/08/2025 - 15/08/2025 $3000 Nairobi
11/08/2025 - 22/08/2025 $3500 Mombasa
18/08/2025 - 29/08/2025 $3000 Nairobi
01/09/2025 - 12/09/2025 $3000 Nairobi
08/09/2025 - 19/09/2025 $4500 Dar es Salaam
15/09/2025 - 26/09/2025 $3000 Nairobi
06/10/2025 - 17/10/2025 $3000 Nairobi
13/10/2025 - 24/10/2025 $4500 Kigali
20/10/2025 - 31/10/2025 $3000 Nairobi
03/11/2025 - 14/11/2025 $3000 Nairobi
10/11/2025 - 21/11/2025 $3500 Mombasa
17/11/2025 - 28/11/2025 $3000 Nairobi
01/12/2025 - 12/12/2025 $3000 Nairobi
08/12/2025 - 19/12/2025 $3000 Nairobi