Leadership Skills For Administrative Professionals: Empowering Team Success

Introduction:

Leadership is not limited to management roles; administrative professionals can significantly impact their teams and organizations by developing strong leadership skills. This training course on Leadership Skills for Administrative Professionals equips participants with the specialized knowledge and skills to take initiative and lead teams effectively. Participants will learn how to motivate others, communicate strategically, and drive positive change. This course bridges the gap between traditional administrative roles and proactive leadership, empowering professionals to become influential contributors to organizational success.

Target Audience:

This course is designed for administrative professionals seeking to enhance their leadership skills and take on more leadership responsibilities, including:

• Office Administrators
• Executive Assistants
• Administrative Assistants
• Team Leads
• Project Coordinators
• Anyone seeking to develop their leadership potential

Course Objectives:

Upon completion of this Leadership Skills for Administrative Professionals training course, participants will be able to:

• Understand the principles of effective leadership.
• Develop strategies for taking initiative and driving positive change.
• Improve their communication and interpersonal skills.
• Learn how to motivate and inspire team members.
• Develop strategies for effective delegation and task management.
• Understand the importance of team collaboration and conflict resolution.
• Enhance their problem-solving and decision-making skills.
• Learn how to build and maintain strong relationships with stakeholders.
• Understand the importance of emotional intelligence in leadership.
• Develop strategies for providing and receiving constructive feedback.
• Enhance their ability to lead and influence others.
• Improve their confidence in taking on leadership roles.
• Contribute to improved team performance and organizational success.
• Stay up-to-date with the latest trends and best practices in leadership development.
• Become a more influential and effective administrative leader.
• Understand ethical considerations in leadership.
• Learn how to use leadership tools and techniques effectively for administrative teams.

DURATION

5 Days

COURSE CONTENT

Module 1: Foundations of Leadership for Administrative Professionals

• Understanding the concept of leadership and its relevance to administrative roles.
• Identifying different leadership styles and their impact.
• The importance of self-awareness and emotional intelligence in leadership.
• Developing a leadership mindset and personal leadership philosophy.
• Understanding the ethical responsibilities of a leader.

Module 2: Communication and Interpersonal Skills for Leaders

• Mastering effective communication techniques (verbal, non-verbal, written).
• Developing active listening and empathy skills.
• Providing constructive feedback and managing difficult conversations.
• Building rapport and trust with team members and stakeholders.
• Communicating vision and goals clearly and effectively.

Module 3: Taking Initiative and Driving Positive Change

• Identifying opportunities for improvement and innovation.
• Developing strategies for initiating and implementing change.
• Overcoming obstacles and challenges.
• Taking ownership and accountability for results.
• Building a culture of proactive problem-solving.

Module 4: Motivating and Inspiring Team Members

• Understanding the principles of motivation and engagement.
• Recognizing and appreciating team members' contributions.
• Creating a positive and supportive team environment.
• Setting clear expectations and providing regular feedback.
• Empowering team members to take ownership and develop their skills.

Module 5: Delegation and Task Management

• Understanding the principles of effective delegation.
• Assigning tasks based on skills and strengths.
• Providing clear instructions and setting deadlines.
• Monitoring progress and providing support.
• Fostering a culture of accountability and responsibility.

Module 6: Team Collaboration and Conflict Resolution

• Building a collaborative team environment.
• Facilitating effective team meetings and discussions.
• Understanding the dynamics of team conflict.
• Developing strategies for resolving conflicts constructively.
• Promoting a culture of open communication and respect.

Module 7: Problem-Solving and Decision-Making

• Developing critical thinking and problem-solving skills.
• Utilizing data and information to make informed decisions.
• Understanding the impact of decisions on team and organizational goals.
• Collaborating with team members to generate solutions.
• Implementing effective decision-making processes.

Module 8: Building Relationships and Influencing Others

• Understanding the importance of building strong relationships with stakeholders.
• Developing strategies for influencing others without formal authority.
• Building a network of support and collaboration.
• Communicating effectively with diverse audiences.
• Demonstrating credibility and trustworthiness.

Module 9: Developing a Leadership Action Plan and Continuous Improvement

• Creating a personal leadership development plan.
• Identifying areas for improvement and setting goals.
• Seeking feedback and reflecting on leadership experiences.
• Staying up-to-date with leadership trends and best practices.
• Developing a long-term vision for leadership growth.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 5 working days before commencement of the training.