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Operational Risk Management: Ensuring Business Continuity And Resilience

Introduction

Operational Risk Management empowers professionals to identify, assess, and mitigate operational risks that can disrupt financial institutions. This course focuses on understanding operational risk frameworks, implementing risk assessment methodologies, and developing effective mitigation strategies. Participants will learn to analyze internal and external factors, develop risk appetite statements, and ensure business continuity. By mastering operational risk management, professionals can enhance organizational resilience, protect assets, and maintain customer trust.

The increasing complexity of financial operations and regulatory requirements demands a proactive and comprehensive approach to operational risk management. This course delves into the intricacies of risk control self-assessments, key risk indicators, and business continuity planning, empowering participants to develop and implement robust risk management programs. By integrating qualitative and quantitative risk analysis, this program enables individuals to build resilient operational frameworks and contribute to the stability of financial institutions.

Target Audience:

  • Risk managers
  • Compliance officers
  • Internal auditors
  • Operations managers
  • IT professionals
  • Business continuity planners
  • Regulatory analysts
  • Financial analysts
  • Students of risk management and finance
  • Individuals interested in operational risk management
  • Project managers
  • Quality assurance professionals
  • Insurance professionals

Course Objectives:

  • Understand the principles and importance of operational risk management.
  • Implement techniques for identifying and assessing operational risks.
  • Understand the role of risk control self-assessments (RCSAs) in operational risk management.
  • Implement techniques for conducting and analyzing RCSAs.
  • Understand the principles of key risk indicators (KRIs) and their application.
  • Implement techniques for developing and monitoring KRIs.
  • Understand the role of business continuity planning and disaster recovery.
  • Implement techniques for developing and testing business continuity plans.
  • Understand the legal and regulatory frameworks surrounding operational risk management.
  • Implement techniques for ensuring compliance with operational risk regulations.
  • Understand the role of operational risk data and reporting in decision-making.
  • Understand the challenges and opportunities of integrating operational risk management into business processes.
  • Develop strategies for implementing and scaling up operational risk management initiatives.

DURATION

10 Days

COURSE CONTENT

Module 1: Foundations of Operational Risk Management

  • Principles and importance of operational risk management.
  • Understanding the evolution of operational risk frameworks.
  • Benefits of proactive risk identification and mitigation.
  • Historical context and emerging operational risk trends.

Module 2: Operational Risk Identification and Assessment

  • Techniques for identifying and assessing operational risks.
  • Implementing risk mapping and scenario analysis.
  • Utilizing risk taxonomies and classification systems.
  • Managing risk assessment documentation and reporting.

Module 3: Risk Control Self-Assessments (RCSAs)

  • Understanding the principles of RCSAs in operational risk management.
  • Implementing RCSA methodologies and techniques.
  • Utilizing RCSA templates and tools.
  • Managing RCSA data collection and analysis.

Module 4: RCSA Conduct and Analysis

  • Techniques for conducting and analyzing RCSAs.
  • Implementing risk control evaluation and effectiveness assessments.
  • Utilizing RCSA reporting and feedback mechanisms.
  • Managing RCSA improvement actions.

Module 5: Key Risk Indicators (KRIs)

  • Understanding the principles of KRIs and their application.
  • Implementing KRI development and selection methodologies.
  • Utilizing KRI monitoring and reporting systems.
  • Managing KRI performance and thresholds.

Module 6: KRI Development and Monitoring

  • Techniques for developing and monitoring KRIs.
  • Implementing KRI data collection and analysis.
  • Utilizing KRI dashboards and visualization tools.
  • Managing KRI reporting and escalation.

Module 7: Business Continuity Planning and Disaster Recovery

  • Understanding the principles of business continuity planning.
  • Implementing business impact analysis and risk assessment.
  • Utilizing business continuity plan development and testing.
  • Managing disaster recovery and crisis management.

Module 8: Business Continuity Plan Development and Testing

  • Techniques for developing and testing business continuity plans.
  • Implementing scenario planning and simulation exercises.
  • Utilizing business continuity management systems.
  • Managing plan maintenance and update.

Module 9: Legal and Regulatory Frameworks

  • Understanding legal and regulatory frameworks for operational risk management.
  • Implementing compliance with operational risk regulations.
  • Utilizing operational risk standards and guidelines.
  • Managing legal and regulatory risks.

Module 10: Operational Risk Regulatory Compliance

  • Techniques for ensuring compliance with operational risk regulations.
  • Implementing operational risk reporting and disclosure requirements.
  • Utilizing regulatory compliance platforms and tools.
  • Managing regulatory audits and examinations.

Module 11: Operational Risk Data and Reporting

  • Understanding the role of operational risk data in decision-making.
  • Implementing operational risk data collection and analysis.
  • Utilizing operational risk reporting platforms and tools.
  • Managing risk data interpretation and communication.

Module 12: Operational Risk Integration Challenges

  • Understanding the challenges of integrating operational risk management.
  • Implementing risk data integration and interoperability.
  • Utilizing operational risk management systems.
  • Managing change management and adoption.

Module 13: Operational Risk Initiative Scaling

  • Techniques for developing operational risk management project roadmaps.
  • Implementing pilot project testing and evaluation.
  • Utilizing scalability and performance optimization techniques.
  • Managing operational risk team and governance.

Module 14: Case Studies: Operational Risk Management Implementations

  • Analyzing real-world examples of successful operational risk management implementations.
  • Highlighting best practices and innovative solutions.
  • Documenting project outcomes and impact.
  • Industry and risk management leader testimonials.

Module 15: The Future of Operational Risk Management

  • Exploring emerging operational risk technologies and trends.
  • Integrating AI and machine learning for advanced risk analytics.
  • Adapting to evolving regulatory landscapes and business environments.
  • Building resilient and proactive operational risk management ecosystems.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 5 working days before commencement of the training.

Course Schedule
Dates Fees Location Apply
07/04/2025 - 18/04/2025 $3000 Nairobi
14/04/2025 - 25/04/2025 $3500 Mombasa
14/04/2025 - 25/04/2025 $3000 Nairobi
05/05/2025 - 16/05/2025 $3000 Nairobi
12/05/2025 - 23/05/2025 $5500 Dubai
19/05/2025 - 30/05/2025 $3000 Nairobi
02/06/2025 - 13/06/2025 $3000 Nairobi
09/06/2025 - 20/06/2025 $3500 Mombasa
16/06/2025 - 27/06/2025 $3000 Nairobi
07/07/2025 - 18/07/2025 $3000 Nairobi
14/07/2025 - 25/07/2025 $5500 Johannesburg
14/07/2025 - 25/07/2025 $3000 Nairobi
04/08/2025 - 15/08/2025 $3000 Nairobi
11/08/2025 - 22/08/2025 $3500 Mombasa
18/08/2025 - 29/08/2025 $3000 Nairobi
01/09/2025 - 12/09/2025 $3000 Nairobi
08/09/2025 - 19/09/2025 $4500 Dar es Salaam
15/09/2025 - 26/09/2025 $3000 Nairobi
06/10/2025 - 17/10/2025 $3000 Nairobi
13/10/2025 - 24/10/2025 $4500 Kigali
20/10/2025 - 31/10/2025 $3000 Nairobi
03/11/2025 - 14/11/2025 $3000 Nairobi
10/11/2025 - 21/11/2025 $3500 Mombasa
17/11/2025 - 28/11/2025 $3000 Nairobi
01/12/2025 - 12/12/2025 $3000 Nairobi
08/12/2025 - 19/12/2025 $3000 Nairobi