Rapid Insights: E-discovery & Information Retrieval In Spo Training Course

Introduction

Efficient e-discovery & information retrieval techniques in SharePoint Online (SPO) are indispensable for organizations facing legal holds, investigations, or complex data searches. This essential training course focuses on E-Discovery & Information Retrieval Techniques in SPO, equipping participants with the methodologies and practical skills to effectively identify, preserve, collect, review, and produce electronically stored information (ESI) within the SharePoint Online and Microsoft 365 ecosystem. You will learn how to navigate compliance features, leverage advanced search capabilities, and ensure defensible processes for legal and investigative purposes. Mastering e-discovery & information retrieval techniques in SPO is crucial for mitigating legal risks, reducing discovery costs, and responding swiftly to information requests.

This intensive training course delves into the practical application of cutting-edge strategies for streamlining e-discovery & information retrieval within SharePoint Online. We will explore the Electronic Discovery Reference Model (EDRM), delve into configuring legal holds, understanding content search capabilities, and utilizing advanced features in Microsoft Purview. Participants will gain hands-on experience in conducting targeted searches, managing review sets, redacting sensitive information, and preparing ESI for production, all within the integrated SPO and Microsoft 365 environment. By the end of this training course, you will possess the expertise to design and manage an efficient and compliant e-discovery & information retrieval workflow within SharePoint Online, safeguarding your organization during legal challenges and facilitating rapid access to critical information.

Target Audience

• Legal & Compliance Professionals
• IT Professionals & Admins (SharePoint, M365)
• E-Discovery Specialists
• Records Managers
• Information Governance Professionals
• Data Protection Officers
• Internal Audit & Investigation Teams

Course Objectives

• Understand the fundamental principles of e-discovery and its stages within the EDRM.
• Learn the legal and regulatory landscape impacting e-discovery in digital environments.
• Master the identification and preservation of electronically stored information (ESI) in SPO.
• Develop skills in utilizing SharePoint Online's native search capabilities for information retrieval.
• Understand the advanced e-discovery features within Microsoft Purview (Compliance Center).
• Learn how to create and manage e-discovery cases and legal holds in SPO.
• Explore techniques for collecting and processing ESI from various SPO sources.
• Master the review of documents for relevance and privilege within e-discovery workflows.
• Understand the process of redacting sensitive information for production.
• Learn about the defensible production of ESI in various formats.
• Develop strategies for efficient management of e-discovery costs and timelines.
• Understand the importance of audit trails and reporting in e-discovery processes.
• Apply practical e-discovery and information retrieval techniques in SharePoint Online scenarios.

Duration

5 Days

Course Content

Module 1: Introduction to E-Discovery and the EDRM

• Defining e-discovery and its increasing importance in the digital age.
• Understanding the Electronic Discovery Reference Model (EDRM) and its stages.
• Exploring the legal and regulatory drivers behind e-discovery.
• Overview of electronically stored information (ESI) types in SharePoint Online.
• Setting the stage for a defensible and efficient e-discovery process.

Module 2: Legal Holds and Preservation in SPO

• Understanding the obligation to preserve ESI and its implications.
• Learning how to create and manage legal holds in SharePoint Online and Microsoft Purview.
• Identifying relevant custodians and SPO content for preservation.
• Implementing in-place holds to prevent alteration or deletion of ESI.
• Best practices for communicating legal holds to custodians.

Module 3: Information Identification and Scope Definition

• Strategies for identifying potential sources of relevant ESI within SharePoint Online.
• Collaborating with legal and business teams to define the scope of information retrieval.
• Understanding keywords, date ranges, and other search parameters for initial identification.
• Leveraging SPO's inherent structure (sites, libraries, lists) for targeted identification.
• Documenting the identification process for defensibility.

Module 4: Advanced Content Search in SharePoint Online

• Mastering SharePoint Online's native search capabilities for information retrieval.
• Utilizing Keyword Query Language (KQL) for complex and precise searches.
• Leveraging managed properties and content types for more granular searching.
• Understanding search scopes, result sources, and their application in e-discovery.
• Running effective searches to narrow down relevant ESI.

Module 5: E-Discovery in Microsoft Purview (Compliance Center)

• Introduction to the Microsoft Purview Compliance Center and its e-discovery capabilities.
• Creating and managing e-discovery cases within the Compliance Center.
• Utilizing Content Search features across SharePoint Online, Exchange, Teams, and OneDrive.
• Understanding the difference between Core e-Discovery and Advanced e-Discovery.
• Exporting ESI from Microsoft Purview for further review.

Module 6: Processing and Review of ESI

• Understanding the steps involved in processing ESI for review.
• Learning about deduplication, de-NISTing, and optical character recognition (OCR).
• Utilizing review sets within Microsoft Purview Advanced e-Discovery.
• Techniques for efficient document review for relevance and privilege.
• Collaborating with legal teams on review workflows and decision-making.

Module 7: Redaction and Production of ESI

• Mastering the redaction of sensitive, privileged, or irrelevant information from ESI.
• Understanding different redaction methods and their legal implications.
• Preparing ESI for production in various formats (e.g., native, TIFF, PDF).
• Ensuring the integrity and completeness of the produced ESI set.
• Documenting the production process for auditability.

Module 8: Audit Trails, Reporting, and Best Practices

• Understanding the importance of comprehensive audit trails for all e-discovery actions.
• Generating e-discovery reports for compliance and stakeholder communication.
• Developing a robust e-discovery governance framework for your organization.
• Implementing continuous improvement strategies for e-discovery processes.
• Best practices for collaboration between legal, IT, and records management teams in e-discovery.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 10 working days before commencement of the training.