Social Impact & Stakeholder Engagement Training Course: Building Trust And Creating Shared Value

Introduction

Social Impact & Stakeholder Engagement training empowers professionals to build meaningful relationships with stakeholders and drive positive social impact, fostering trust and creating shared value. This course focuses on analyzing stakeholder needs, implementing engagement strategies, and understanding the impact of social initiatives on organizational reputation and community well-being. Participants will learn to develop stakeholder engagement plans, utilize social impact measurement tools, and understand the intricacies of using communication and collaboration to build strong relationships and drive sustainable change. By mastering social impact and stakeholder engagement, professionals can enhance their ability to build trust, create shared value, and contribute to a more responsible and equitable organizational ecosystem.

The increasing demand for corporate social responsibility necessitates a comprehensive understanding of stakeholder engagement and social impact best practices. This course delves into the nuances of community relations, impact reporting, and ethical communication, empowering participants to develop and implement tailored engagement strategies. By integrating social science expertise with communication and collaboration skills, this program enables individuals to lead initiatives that maximize social impact and build lasting stakeholder relationships.

Target Audience:

• Corporate social responsibility (CSR) managers
• Public relations professionals
• Community relations managers
• Sustainability managers
• Non-profit leaders
• Foundation program officers
• Government officials
• Communication specialists
• Individuals interested in stakeholder engagement
• Business development managers

Course Objectives:

• Understand the principles and importance of social impact and stakeholder engagement.
• Implement techniques for analyzing and mapping stakeholder needs and expectations.
• Understand the role of communication and transparency in building stakeholder trust.
• Implement techniques for developing and implementing effective stakeholder engagement plans.
• Understand the principles of social impact measurement and reporting.
• Implement techniques for utilizing social impact assessment tools and methodologies.
• Understand the role of collaboration and partnership in creating shared value.
• Implement techniques for managing stakeholder relationships and feedback mechanisms.
• Understand the legal and ethical considerations related to stakeholder engagement and social impact.
• Develop strategies for measuring and analyzing the impact of stakeholder engagement initiatives.

DURATION

5 Days

COURSE CONTENT

Module 1: Foundations of Social Impact and Engagement

• Principles and importance of social impact and stakeholder engagement.
• Understanding the stakeholder landscape and social impact drivers.
• Benefits of building trust and creating shared value.
• Historical context and evolution of stakeholder engagement.

Module 2: Stakeholder Analysis and Mapping

• Techniques for analyzing and mapping stakeholder needs and expectations.
• Implementing stakeholder identification and prioritization.
• Utilizing stakeholder mapping tools and methodologies.
• Managing stakeholder analysis.

Module 3: Communication and Transparency

• Role of communication and transparency in building stakeholder trust.
• Understanding communication strategies and channels.
• Implementing transparent reporting and disclosure.
• Managing communication.

Module 4: Stakeholder Engagement Plans

• Techniques for developing and implementing effective stakeholder engagement plans.
• Implementing engagement strategy development and planning.
• Utilizing engagement frameworks and tools.
• Managing engagement plans.

Module 5: Social Impact Measurement and Reporting

• Principles of social impact measurement and reporting.
• Understanding impact assessment methodologies and metrics.
• Implementing impact reporting and communication.
• Managing impact measurement.

Module 6: Social Impact Assessment Tools and Methodologies

• Techniques for utilizing social impact assessment tools and methodologies.
• Implementing impact pathway analysis and logic models.
• Utilizing qualitative and quantitative data collection.
• Managing impact tools.

Module 7: Collaboration and Partnership

• Role of collaboration and partnership in creating shared value.
• Understanding partnership models and frameworks.
• Implementing collaborative initiatives and programs.
• Managing partnerships.

Module 8: Relationship Management, Ethics, and Measurement

• Techniques for managing stakeholder relationships and feedback mechanisms.
• Implementing feedback loops and engagement strategies.
• Utilizing ethical considerations in stakeholder engagement.
• Managing engagement measurement.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 5 working days before commencement of the training.