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Supply Chain Performance Measurement & Kpis: Tracking Success Training Course

Introduction

In today's data-driven business landscape, ensuring optimal supply chain performance measurement is crucial for driving operational excellence and achieving strategic objectives. This comprehensive training course, "Supply Chain Performance Measurement & KPIs: Tracking Success Training Course," equips professionals with the essential knowledge and tools to effectively track and analyze key performance indicators (KPIs) within their supply chain. We delve into the intricacies of KPI development, data analytics, performance dashboards, and continuous improvement strategies, empowering you to gain actionable insights and drive impactful results. By mastering these strategies, you'll enhance your organization's ability to identify areas for improvement, optimize processes, and ensure alignment with business goals.

This program focuses on actionable insights and practical application, enabling participants to develop and implement robust performance measurement frameworks and KPI tracking systems. We explore the latest advancements in real-time analytics, predictive performance modeling, and collaborative reporting, emphasizing practical case studies and interactive exercises. You'll learn how to measure and report supply chain success, engage stakeholders, and foster a culture of data-driven decision-making within your organization, ultimately transforming performance measurement into a strategic driver of supply chain excellence.

Target Audience:

  • Supply Chain Managers and Directors
  • Logistics Managers
  • Operations Managers
  • Performance Analysts
  • Data Analysts
  • Supply Chain Consultants
  • Quality Managers

Course Objectives:

  • Understand the fundamental concepts of supply chain performance measurement and KPIs.
  • Learn how to develop and implement relevant supply chain KPIs.
  • Master the techniques of data collection and analysis for performance measurement.
  • Develop skills in creating effective performance dashboards and reports.
  • Learn how to utilize data analytics for supply chain performance insights.
  • Understand the role of technology in performance measurement.
  • Implement strategies for driving continuous improvement through KPIs.
  • Learn how to align KPIs with strategic business objectives.
  • Develop skills in communicating performance results to stakeholders.
  • Analyze the impact of KPIs on supply chain efficiency and effectiveness.
  • Understand the legal and regulatory considerations in performance reporting.
  • Develop strategies for engaging stakeholders and building a culture of accountability.
  • Stay updated with the latest trends in supply chain performance measurement.

DURATION

10 Days

COURSE CONTENT

Module: Introduction to Supply Chain Performance Measurement & KPIs:

  • Overview of supply chain performance measurement principles.
  • The importance of KPIs in tracking supply chain success.
  • Key drivers and trends in performance measurement.
  • Understanding the interconnectedness of KPIs and supply chain operations.
  • The role of performance measurement in driving continuous improvement.

Module: KPI Development & Selection:

  • Developing relevant and effective supply chain KPIs.
  • Utilizing frameworks and methodologies for KPI selection.
  • Aligning KPIs with strategic business objectives.
  • Defining KPI targets and benchmarks.
  • Implementing SMART (Specific, Measurable, Achievable, Relevant, Time-bound) KPIs.

Module: Data Collection & Analysis:

  • Implementing data collection methods and tools.
  • Utilizing data analysis techniques for performance insights.
  • Analyzing data trends and patterns.
  • Identifying root causes of performance variations.
  • Implementing data quality control measures.

Module: Performance Dashboards & Reporting:

  • Designing effective performance dashboards and reports.
  • Utilizing data visualization tools and techniques.
  • Implementing automated reporting systems.
  • Communicating performance results to stakeholders.
  • Developing customized dashboards for different user groups.

Module: Data Analytics for Supply Chain Insights:

  • Utilizing data analytics for supply chain performance optimization.
  • Implementing predictive analytics for forecasting and planning.
  • Analyzing data using statistical software and tools.
  • Leveraging data-driven decision-making.
  • Identifying opportunities for process improvement.

Module: Technology in Performance Measurement:

  • Utilizing supply chain management (SCM) software and tools.
  • Implementing real-time tracking and monitoring systems.
  • Leveraging IoT and sensor technologies for data collection.
  • Utilizing cloud-based data storage and analytics.
  • Implementing digital dashboards and reporting platforms.

Module: Continuous Improvement Through KPIs:

  • Implementing continuous improvement strategies using KPIs.
  • Utilizing PDCA (Plan-Do-Check-Act) cycles.
  • Developing a culture of data-driven improvement.
  • Implementing corrective and preventive actions.
  • Conducting performance audits and assessments.

Module: Aligning KPIs with Strategic Objectives:

  • Aligning supply chain KPIs with overall business strategy.
  • Utilizing balanced scorecard and other strategic frameworks.
  • Developing strategic performance measurement systems.
  • Measuring the impact of KPIs on business goals.
  • Implementing strategic performance reviews.

Module: Communicating Performance Results:

  • Developing effective communication strategies for performance results.
  • Utilizing clear and concise language in reports and presentations.
  • Tailoring communication to different stakeholders.
  • Conducting performance briefings and reviews.
  • Addressing stakeholder inquiries and concerns.

Module: Impact on Supply Chain Efficiency & Effectiveness:

  • Analyzing the impact of KPIs on supply chain efficiency.
  • Measuring the contribution of performance measurement to cost reduction.
  • Evaluating the impact on lead times, inventory, and customer satisfaction.
  • Demonstrating the strategic value of performance measurement.
  • Aligning performance strategies with supply chain objectives.

Module: Legal & Regulatory Considerations:

  • Understanding legal and regulatory requirements for performance reporting.
  • Navigating compliance with industry standards.
  • Ensuring data privacy and security.
  • Implementing ethical reporting practices.
  • Developing legal and compliance frameworks.

Module: Stakeholder Engagement & Accountability:

  • Engaging internal stakeholders in performance measurement initiatives.
  • Building collaborative teams and partnerships.
  • Developing a culture of accountability and transparency.
  • Communicating performance strategies and results.
  • Fostering employee involvement and empowerment.

Module: Latest Trends in Performance Measurement:

  • Exploring emerging trends in supply chain performance measurement.
  • Utilizing AI and machine learning for predictive performance analysis.
  • Implementing blockchain for data transparency and integrity.
  • Leveraging real-time analytics and big data.
  • Adopting sustainable performance measurement practices.

Module: Advanced KPI Development and Implementation:

  • Implementing advanced statistical analysis and modeling.
  • Utilizing dynamic KPI dashboards.
  • Developing predictive performance models.
  • Integrating KPIs across various supply chain functions.
  • Implementing automated KPI alerts and notifications.

Module: Building a Culture of Performance Measurement:

  • Establishing a culture of performance measurement.
  • Implementing performance measurement training and development programs.
  • Developing performance measurement policies and procedures.
  • Encouraging continuous improvement and innovation.
  • Integrating performance measurement into strategic decision-making.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 5 working days before commencement of the training.

Course Schedule
Dates Fees Location Apply
05/05/2025 - 16/05/2025 $3000 Nairobi
12/05/2025 - 23/05/2025 $5500 Dubai
19/05/2025 - 30/05/2025 $3000 Nairobi
02/06/2025 - 13/06/2025 $3000 Nairobi
09/06/2025 - 20/06/2025 $3500 Mombasa
16/06/2025 - 27/06/2025 $3000 Nairobi
07/07/2025 - 18/07/2025 $3000 Nairobi
14/07/2025 - 25/07/2025 $5500 Johannesburg
14/07/2025 - 25/07/2025 $3000 Nairobi
04/08/2025 - 15/08/2025 $3000 Nairobi
11/08/2025 - 22/08/2025 $3500 Mombasa
18/08/2025 - 29/08/2025 $3000 Nairobi
01/09/2025 - 12/09/2025 $3000 Nairobi
08/09/2025 - 19/09/2025 $4500 Dar es Salaam
15/09/2025 - 26/09/2025 $3000 Nairobi
06/10/2025 - 17/10/2025 $3000 Nairobi
13/10/2025 - 24/10/2025 $4500 Kigali
20/10/2025 - 31/10/2025 $3000 Nairobi
03/11/2025 - 14/11/2025 $3000 Nairobi
10/11/2025 - 21/11/2025 $3500 Mombasa
17/11/2025 - 28/11/2025 $3000 Nairobi
01/12/2025 - 12/12/2025 $3000 Nairobi
08/12/2025 - 19/12/2025 $3000 Nairobi