The Future Of Human Resource: Re-engineering The Employee Experience Training Course

INTRODUCTION

The role of Human Resource (HR) professionals is transforming significantly by the day. No longer confined to administrative functions, HR leaders are now expected to act as strategic partners, capable of driving organizational change and fostering a culture of innovation. This comprehensive training course is designed to empower HR professionals with the skills and knowledge required to re-engineer their HR practices, making them more agile, employee-centric, and aligned with the evolving demands of the global workforce. Participants will delve into cutting-edge HR methodologies and best practices, gaining insights from leading organizations worldwide. The course emphasizes the creation of an HR function that prioritizes employee experience, leverages digital transformation, and contributes significantly to the strategic goals of the organization. By the end of this course, HR professionals will be equipped to lead their organizations through the challenges of modern workforce management, ensuring they remain competitive in a rapidly changing world.

COURSE OBJECTIVES

By the end of this course, participants will be able to:

• Re-engineer HR Processes: Develop a comprehensive understanding of how to re-engineer HR functions to better align with organizational strategy.
• Strategic HR Partnership: Transform HR into a key strategic partner within the organization, driving change and innovation.
• Address Employee Impact: Understand and manage the psychological effects of change on employees, fostering a supportive work environment.
• Evaluate HR Practices: Implement effective strategies for assessing and refining HR practices to meet modern demands.

DURATION

10 Days

WHO SHOULD ATTEND

This course is ideal for:

• HR Managers and Directors
• HR Business Partners
• HR Analysts and Officers
• Strategic Planners
• All HR staff and practitioners looking to modify or re-engineer HR service delivery
• Anyone interested in understanding advanced HR strategies

COURSE CONTENT

Module 1: Introduction to the Future of HR

• The evolving role of HR in modern organizations
• Challenges and opportunities in re-engineering the employee experience
• The impact of emerging technologies on HR practices

Module 2: Employee-Centric HR: Putting Employees First

• Advantages of an employee-centric approach to HR
• Utilizing design thinking for HR innovation
• Cultivating a culture that prioritizes employee needs and satisfaction

Module 3: Digital Transformation in HR

• The role of technology in re-engineering HR
• Leveraging HR information systems (HRIS) for automation and insights
• AI, machine learning, and predictive analytics in HR

Module 4: Employee Well-Being and Work-Life Balance

• Importance of prioritizing employee well-being
• Strategies for promoting work-life balance
• Implementing mental health support and wellness initiatives

Module 5: Continuous Learning and Development

• Creating a continuous learning culture in organizations
• Implementing microlearning, upskilling, and reskilling programs
• Using technology to enhance employee development

Module 6: Agile HR Practices

• Benefits of adopting agile methodologies in HR
• Implementing agile principles in HR processes
• Agile performance management and feedback systems

Module 7: Diversity, Equity, and Inclusion (DEI) in HR

• Promoting diversity and inclusion within the workplace
• Addressing biases in HR practices
• Building an inclusive organizational culture

Module 8: Employee Experience Design

• Understanding the employee journey and key touchpoints
• Designing a seamless and positive employee experience
• Leveraging employee feedback to improve HR processes

Module 9: Data-Driven HR Decision-Making

• Utilizing people analytics and HR metrics
• Data-driven decision-making in talent management
• Predictive workforce planning and its applications

Module 10: Remote Work and Hybrid Models

• Adapting HR practices for remote and hybrid work environments
• Ensuring collaboration and productivity in virtual teams
• Effective management of remote teams

Module 11: Employer Branding and Employee Value Proposition (EVP)

• Building a strong employer brand to attract top talent
• Defining a compelling employee value proposition
• Employer branding strategies in the digital landscape

Module 12: HR as a Strategic Partner

• The role of HR in strategic decision-making
• Aligning HR initiatives with organizational goals
• Exploring future trends in HR and the evolving role of HR professionals

GENERAL NOTES

• This course is delivered by seasoned trainers with extensive professional experience in the respective fields.
• Training includes a mix of practical activities, theoretical knowledge, group work, and case studies.
• Participants receive comprehensive training manuals and additional reference materials.
• A certificate is awarded upon successful course completion.
• Custom-tailored courses to meet specific organizational needs are available. Contact us at training@skillsforafrica.org for more information.
• The training will be conducted at the Skills for Africa Training Institute in Nairobi, Kenya.
• The training fee covers tuition, materials, lunch, and the training venue. Accommodation and airport transfer can be arranged upon request.
• Payment should be made to our bank account before the training starts, and proof of payment sent to: training@skillsforafrica.org.