Training Course On Human Resource Management And Administration

INTRODUCTION

Human Resource (HR) management and administration play a pivotal role in balancing the needs of employees with the strategic objectives of the organization. In today's dynamic business environment, HR professionals must navigate a broad spectrum of responsibilities, from talent acquisition and development to employee engagement and compliance with regulations. This comprehensive training course is designed to equip HR professionals with the essential tools and knowledge to establish and manage an effective HR function that aligns with organizational goals while addressing the evolving needs of the workforce. Participants will gain insights into the latest HR practices, learn how to set up or revitalize an HR department, and explore strategies to create a positive and productive work environment. Whether you are building an HR function from the ground up or enhancing an existing one, this course will provide the skills necessary to manage the complexities of HR administration effectively.

COURSE OBJECTIVES

By the end of the Human Resource Management and Administration course, participants will be able to:

• Set Up HR Functions: Learn how to establish a comprehensive HR department tailored to organizational needs.
• Develop People Policies: Create customized HR policies that reflect the organization's culture and values.
• Adapt to Global Changes: Embrace the dynamic nature of HR in a global economic environment.
• Manage Employee Life Cycle: Oversee the entire employee journey, from recruitment to exit.
• Competency-Based Hiring: Define job competencies, recruit the right talent, and foster their development.
• Attract and Retain Talent: Design effective compensation and benefits programs to motivate and retain employees.
• Effective Communication: Enhance communication skills for interacting with internal and external stakeholders.
• Compliance and Documentation: Ensure HR practices are compliant with national laws and maintain accurate records.
• Conflict Resolution: Handle employee conflicts and grievances efficiently.
• Streamlined Exit Process: Implement structured exit procedures, gather feedback, and improve HR practices.

DURATION

10 Days

WHO SHOULD ATTEND

This Human Resource Management and Administration course is ideal for:

• HR Generalists
• HR Administrators
• Office Managers
• HR Managers
• Independent HR Consultants
• Organization Development Consultants

COURSE CONTENT

Module 1: Overview of HR

• Definition and scope of HR Administration
• Role and duties of the HR administrator
• Essential qualities of an HR administrator

Module 2: Duties of an HR Administrator

• Administering company benefits
• Updating corporate policies
• Ensuring compliance with HR-related laws
• Managing the end-to-end employee life cycle
• Supporting managers in performance management
• Documentation and operational duties

Module 3: Classification of Employees

• Employee classification based on skills and roles
• Understanding service duration and compensation models

Module 4: Compensation and Benefits

• Designing compensation structures to attract and retain talent
• Customizing benefits to meet workforce needs
• Ensuring internal equity and competitive pay

Module 5: Company Policies

• Importance of communicating policies to employees
• Key elements of an employee handbook
• Regular updates and adaptations to global changes

Module 6: Compliance & Recordkeeping

• Importance of comprehensive recordkeeping
• Maintaining individual employee files
• Documenting critical incidents and employee progress

Module 7: Recruitment and Selection

• Crafting effective job descriptions
• Strategies for recruiting and interviewing candidates
• Ensuring diversity and compliance during hiring
• Onboarding new employees

Module 8: Employee Performance

• Setting and evaluating performance expectations
• Developing training and development programs
• Managing discipline, grievances, and conflicts
• Conducting exit interviews and knowledge transfer

GENERAL NOTES

• This course is delivered by seasoned trainers with extensive professional experience in the respective fields.
• Training includes a mix of practical activities, theoretical knowledge, group work, and case studies.
• Participants receive comprehensive training manuals and additional reference materials.
• A certificate is awarded upon successful course completion.
• Custom-tailored courses to meet specific organizational needs are available. Contact us at training@skillsforafrica.org for more information.
• The training will be conducted at the Skills for Africa Training Institute in Nairobi, Kenya.
• The training fee covers tuition, materials, lunch, and the training venue. Accommodation and airport transfer can be arranged upon request.
• Payment should be made to our bank account before the training starts, and proof of payment sent to: training@skillsforafrica.org.