In today's hyper-connected and rapidly evolving business landscape, leading change and transformation in the digital era is no longer a specialized skill but a core competency for all modern leaders. The relentless pace of technological advancement, coupled with shifting market demands, necessitates organizations that can not only adapt but actively drive their own digital evolution. This comprehensive training course is meticulously designed to equip executives and managers with the strategic foresight and practical tools needed to orchestrate successful digital transformations, ensuring initiatives not only embrace new technologies but also foster a culture of agility and innovation.

This intensive five-day program moves beyond theoretical concepts, offering a hands-on blueprint for diagnosing digital readiness, building a compelling vision for technological adoption, and managing stakeholder expectations with agility and foresight. Participants will learn how to build trust, foster psychological safety, and communicate change in a way that resonates deeply with individuals, inspiring commitment and resilience. By the end of this course, you will possess the strategic insights and practical tools to lead digital transformation projects that not only achieve technological objectives but also cultivate a highly engaged, adaptable, and digitally fluent workforce, prepared to thrive in the future of work.

Duration: 5 days

Target Audience:

• Senior Managers and Executives
• Digital Transformation Leaders
• Project and Program Managers
• IT Directors and Managers
• Change Management Professionals
• Business Transformation Leaders
• Organizational Development Specialists
• Product Owners and Product Managers
• Consultants specializing in digital change
• Leaders focused on driving technology-driven initiatives

Objectives:

• Understand the unique challenges of leading change in the digital era.
• Develop a strategic framework for integrating digital transformation and change management.
• Master techniques for diagnosing organizational and cultural readiness for digital adoption.
• Cultivate a culture of digital agility, innovation, and continuous learning.
• Enhance communication and stakeholder engagement skills for technology-driven change.
• Learn to identify and address resistance to digital transformation effectively.
• Build resilient teams capable of thriving amidst rapid technological shifts.
• Measure the impact and sustainability of digital change initiatives.
• Create a personalized action plan for leading digital transformation projects.

Course Modules:

Module 1: The Digital Transformation Imperative

• Defining digital transformation as a strategic, not just technological, shift
• Understanding the key drivers of digital change in the modern economy
• The strategic imperative for integrating change leadership into digital initiatives
• Common pitfalls of digital transformation projects without effective change leadership
• Case studies of successful and challenging digital transformations

Module 2: Crafting a Digital Change Vision

• Developing a compelling and actionable vision for digital adoption
• Aligning digital goals with overarching business strategy and objectives
• Conducting a comprehensive digital change impact assessment
• Creating a phased roadmap for digital implementation and user adoption
• Building a robust business case that includes the human element of change

Module 3: Diagnosing Digital Readiness and Resistance

• Methodologies for assessing organizational and individual readiness for digital tools
• Identifying potential sources of resistance to new technologies and processes
• Analyzing cultural factors that influence digital adoption
• Using surveys, interviews, and focus groups to gather insights on user sentiment
• Developing strategies to address digital literacy gaps and foster a digital mindset

Module 4: Communication and Engagement for Digital Change

• Crafting clear, consistent, and compelling messages about digital change
• Communicating the "why" and the benefits of new digital tools to end-users
• Leveraging visual management and interactive demos for clarity
• Facilitating effective feedback sessions and addressing user concerns
• Empowering digital champions to communicate the change journey

Module 5: Leading Through Digital Disruption

• Principles of adaptive leadership in a rapidly evolving digital environment
• Empowering decentralized decision-making and agile execution
• Fostering psychological safety and open communication across physical and virtual divides
• Coaching and mentoring leaders at all levels to drive digital transformation
• Navigating organizational politics and building influence across silos

Module 6: Building Sustainable Digital Systems and Processes

• Integrating new behaviors and processes into daily digital operations
• Updating policies, procedures, and job descriptions for the digital age
• Leveraging technology to embed and automate new ways of working
• Establishing performance metrics and accountability for sustained digital change
• Designing training and development programs for ongoing digital capability building

Module 7: Measuring Impact and Continuous Digital Improvement

• Defining key performance indicators (KPIs) for digital adoption and value realization
• Collecting and analyzing data on user engagement and system utilization
• Interpreting results and deciding to pivot, persevere, or stop digital initiatives
• The importance of continuous adaptation and learning from digital deployments
• Creating a system for tracking and reporting on digital change progress and long-term value

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.