In an increasingly human-centric workplace, servant leadership has emerged as a powerful paradigm for fostering impactful management and sustainable organizational growth. This approach prioritizes the growth and well-being of employees, leading to higher employee engagement, enhanced team performance, and a more collaborative and ethical work environment. This comprehensive training course is designed to equip current and aspiring managers with the foundational principles and practical tools of servant leadership, enabling them to build thriving teams and drive meaningful results by putting their people first.

This intensive five-day program delves into the core tenets of servant leadership, exploring how empathy, active listening, foresight, and stewardship can transform traditional management practices. Participants will learn to cultivate a supportive culture, empower their teams, and make decisions that benefit both individuals and the organization. By embracing the servant leadership philosophy, you will develop the skills to inspire loyalty, unlock potential, and create a positive, productive impact on your team and beyond.

Duration: 5 days

Target Audience:

• Team Leaders and Supervisors
• Mid-level Managers
• Project Managers
• Human Resources Professionals
• Organizational Development Specialists
• Aspiring Leaders
• Coaches and Mentors
• Non-profit Leaders
• Public Sector Managers
• Entrepreneurs focused on culture-driven growth

Objectives:

• Understand the foundational principles and philosophy of servant leadership.
• Develop empathy and active listening skills for deeper team connections.
• Cultivate foresight and strategic awareness in decision-making.
• Practice stewardship and commitment to growth in others.
• Enhance skills in building community and fostering collaboration.
• Empower team members through effective delegation and support.
• Learn to heal and build trust within teams.
• Apply persuasion and influence without authority.
• Create a personal action plan for implementing servant leadership.

Course Modules:

Module 1: Introduction to Servant Leadership

• Defining servant leadership and its historical context
• Comparing servant leadership with traditional leadership styles
• The core characteristics of a servant leader
• The benefits of adopting a servant leadership approach
• Self-assessment of current leadership tendencies

Module 2: Empathy and Active Listening

• The power of empathy in building strong relationships
• Techniques for deep, active listening and understanding
• Responding with compassion and validation
• Overcoming communication barriers
• Creating a safe space for open dialogue

Module 3: Healing and Building Community

• Understanding the importance of emotional well-being in the workplace
• Strategies for resolving conflict and fostering reconciliation
• Creating a sense of belonging and psychological safety
• Promoting diversity, equity, and inclusion
• Encouraging teamwork and shared purpose

Module 4: Awareness, Persuasion, and Conceptualization

• Developing self-awareness and emotional intelligence
• Influencing others through persuasion, not coercion
• The importance of conceptual thinking and vision
• Connecting daily tasks to the broader organizational purpose
• Communicating complex ideas clearly and concisely

Module 5: Foresight and Stewardship

• Cultivating foresight to anticipate future challenges and opportunities
• Making decisions with a long-term perspective
• The role of a leader as a steward of resources and people
• Taking responsibility for the well-being of the team and organization
• Planning for sustainable growth and development

Module 6: Commitment to the Growth of People

• Prioritizing the personal and professional development of team members
• Providing coaching, mentoring, and constructive feedback
• Creating opportunities for learning and skill enhancement
• Empowering individuals through delegation and autonomy
• Recognizing and celebrating individual achievements and potential

Module 7: Building a Servant-Led Organization

• Implementing servant leadership principles across teams and departments
• Measuring the impact of servant leadership on performance and culture
• Overcoming challenges in adopting a servant leadership model
• Developing a personal action plan for continuous improvement
• Sustaining a servant-led culture for long-term success

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.