Hospital pharmacy operations are central to ensuring the safe, efficient, and effective delivery of pharmaceutical services within healthcare institutions. With increasing complexity in healthcare delivery, pharmacists are required to optimize workflows, manage medication distribution systems, and ensure adherence to safety standards. This training course equips participants with essential knowledge and skills to strengthen hospital pharmacy operations, streamline processes, and improve overall patient safety outcomes.

The program combines theoretical insights with practical strategies, covering key aspects such as inventory management, clinical pharmacy services, risk management, medication error prevention, and regulatory compliance. Through case studies and hands-on learning, participants will develop the expertise to design robust operational frameworks, implement safety protocols, and contribute to high-quality pharmaceutical care in hospital settings. By the end of the course, attendees will be able to lead improvements in medication safety and enhance the overall performance of hospital pharmacy departments.

Duration: 10 Days

Target Audience

• Hospital pharmacists and clinical pharmacists
• Pharmacy operations managers
• Nursing and healthcare professionals involved in medication use
• Quality assurance and risk management officers
• Pharmacy technicians and support staff
• Regulatory and compliance officers
• Healthcare administrators and managers
• Academics and pharmacy educators
• Postgraduate students in pharmacy practice
• Consultants in hospital pharmacy operations

Objectives

• Understand the fundamentals of hospital pharmacy operations
• Strengthen knowledge in medication safety frameworks
• Learn strategies to prevent and manage medication errors
• Enhance skills in inventory and supply chain management
• Apply risk management practices in hospital pharmacy
• Improve patient safety through evidence-based interventions
• Integrate clinical pharmacy services into hospital operations
• Explore digital tools and automation in hospital pharmacy
• Learn from global case studies and best practices
• Build institutional capacity for quality improvement

Course Modules

Module 1: Introduction to Hospital Pharmacy Operations

• Role of hospital pharmacy in healthcare systems
• Key functions and responsibilities
• Evolution of hospital pharmacy practice
• Core principles of operations management
• International perspectives

Module 2: Medication Safety Frameworks

• Importance of medication safety
• Global guidelines on safe medication practices
• Designing safety frameworks in hospitals
• Common challenges in implementation
• Case studies in safety improvement

Module 3: Inventory and Supply Chain Management

• Basics of inventory management in hospitals
• Procurement and vendor management
• Monitoring stock levels and expiry dates
• Cold chain management for sensitive drugs
• Technology in inventory control

Module 4: Medication Distribution Systems

• Centralized vs decentralized systems
• Unit-dose distribution models
• Automated dispensing systems
• Ensuring accuracy and efficiency
• Case examples in hospitals

Module 5: Clinical Pharmacy Services in Hospitals

• Role of clinical pharmacists in patient care
• Integration into multidisciplinary teams
• Drug therapy management and optimization
• Monitoring adverse drug reactions
• Improving patient outcomes

Module 6: Risk Management in Hospital Pharmacy

• Identifying risks in medication use
• Tools for risk assessment and mitigation
• Developing risk management plans
• Monitoring and reporting systems
• Case examples in risk management

Module 7: Prevention of Medication Errors

• Common causes of medication errors
• Strategies for prevention and detection
• Implementing reporting systems
• Role of technology in error prevention
• Best practices in error reduction

Module 8: Quality Assurance in Hospital Pharmacy

• Ensuring quality in medication use
• Standard operating procedures (SOPs)
• Internal audits and evaluations
• Continuous quality improvement programs
• Case studies in QA implementation

Module 9: Regulatory Compliance in Hospital Pharmacy

• National and international regulations
• Licensing and accreditation requirements
• Documentation and reporting standards
• Meeting regulatory inspections
• Challenges in compliance

Module 10: Automation and Digital Tools in Hospital Pharmacy

• Role of digital transformation in operations
• Automated dispensing cabinets
• Electronic prescribing systems
• Pharmacy information management systems
• Benefits and limitations of automation

Module 11: Patient Safety and Pharmacovigilance

• Monitoring and reporting adverse drug reactions
• Building pharmacovigilance programs in hospitals
• Communication of drug safety information
• Collaboration with regulatory authorities
• Case studies in pharmacovigilance

Module 12: Human Resource Management in Pharmacy Operations

• Workforce planning and staffing models
• Training and professional development
• Staff performance management
• Conflict resolution in pharmacy teams
• Building effective leadership

Module 13: Interprofessional Collaboration in Hospitals

• Working with physicians, nurses, and allied health staff
• Enhancing communication in healthcare teams
• Collaborative drug therapy management
• Case studies in interprofessional care
• Benefits of integrated care models

Module 14: Case Studies in Medication Safety

• Lessons from global hospital practices
• Success stories in reducing medication errors
• Failures and lessons learned
• Emerging market experiences
• Peer-reviewed discussions

Module 15: Practical Exercises in Hospital Pharmacy Operations

• Designing medication safety protocols
• Building inventory dashboards
• Conducting error-prevention simulations
• Group problem-solving exercises
• Peer collaboration projects

Module 16: Future of Hospital Pharmacy and Medication Safety

• Trends in hospital pharmacy operations
• Role of AI and machine learning in safety
• Personalized medicine and hospital pharmacy
• Global collaboration in safety practices
• Preparing for next-generation healthcare systems

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.