Change Management Communication Training Course in Kenya
Introduction
In today's rapidly evolving business landscape, mastering Change Management Communication is absolutely critical for leaders, project managers, HR professionals, and communication specialists seeking to successfully guide organizations through periods of transformation, minimize resistance, and foster widespread adoption of new initiatives. This essential training course is meticulously designed to equip change managers, HR business partners, internal communication professionals, project leads, senior management, and organizational development consultants with the specialized knowledge and practical skills required for developing strategic change communication plans, engaging employees effectively throughout transitions, and leveraging communication to drive desired behavioral shifts. Participants will gain a comprehensive understanding of change theories, the psychological impact of change, the dynamics of stakeholder resistance, and the critical role of transparent and consistent communication in building buy-in and accelerating successful change implementation. Our rigorous curriculum emphasizes hands-on application, current industry best practices in organizational change, and real-world case studies pertinent to complex transformation efforts, empowering you to effectively lead and communicate through any organizational shift.
This organizational transformation and transition communication course is crucial for individuals and organizations striving to move beyond simply announcing changes towards a proactive, empathetic, and strategic approach to managing the human element of change. Mastering stakeholder mapping for change initiatives, implementing effective communication channels for diverse employee segments, and understanding strategies for addressing resistance and building resilience are indispensable for minimizing disruption, maintaining productivity, accelerating adoption rates, and ultimately achieving the desired outcomes of any change initiative. This program offers an unparalleled opportunity to elevate your expertise in strategic change communication and transition leadership, positioning your organization for unparalleled success in navigating disruption and driving significant long-term value creation through enhanced employee engagement, improved change adoption, and more resilient organizational performance.
Target Audience
- Change Managers & Leads
- HR Business Partners & Professionals
- Internal Communication Professionals
- Project Managers & Program Leads
- Senior Management & Team Leaders
- Organizational Development Consultants
- Corporate Trainers & Facilitators
Course Objectives
- Understand the fundamental concepts of change management and its relationship to communication.
- Learn about various change theories and models relevant to organizational transformation.
- Master methodologies for assessing stakeholder readiness and potential resistance to change.
- Develop proficiency in designing comprehensive and compelling change communication plans.
- Explore best practices for communicating the "why," "what," and "how" of change effectively.
- Understand the critical aspects of fostering a culture of transparency and two-way communication during change.
- Learn about robust strategies for engaging employees and building buy-in for new initiatives.
- Identify the critical role of leadership communication in championing change.
- Develop skills in addressing resistance, managing rumors, and providing empathetic support during transitions.
- Drive the implementation of successful change initiatives through strategic communication.
Duration
5 Days
Course Outline
Module 1. Foundations of Change Management & Communication
- Defining organizational change: types, drivers, and impacts
- The human element of change: psychological responses to transition
- The critical role of communication in successful change initiatives
- Overview of leading change management models (e.g., Kotter, ADKAR)
- Why change initiatives fail and how communication can prevent it
Module 2. Understanding the Change Context & Stakeholders
- Assessing the need for change and articulating the vision
- Identifying and mapping key stakeholders impacted by change
- Analyzing stakeholder readiness, concerns, and potential resistance
- The importance of leadership alignment and sponsorship for change
- Conducting communication audits for change readiness
Module 3. Developing a Strategic Change Communication Plan
- Crafting a compelling change story: the "why" behind the change
- Defining clear communication objectives for each phase of change
- Identifying target audiences and tailoring messages
- Selecting appropriate communication channels for various employee segments
- Building a comprehensive change communication roadmap
Module 4. Communicating Through the Change Journey
- Pre-change communication: building awareness and desire
- Communication during implementation: providing updates, addressing concerns
- Post-change communication: reinforcing new behaviors and celebrating successes
- Creating consistent, transparent, and empathetic messages
- Managing feedback loops and two-way communication during transition
Module 5. Engaging Employees & Building Buy-In
- Strategies for active employee participation in the change process
- Fostering a sense of ownership and shared purpose
- Empowering change champions and internal influencers
- Communicating benefits and addressing anxieties effectively
- Building resilience and adaptability within the workforce
Module 6. Addressing Resistance & Difficult Conversations
- Identifying common sources of resistance to change
- Techniques for proactively addressing employee concerns and fears
- Managing rumors and misinformation during change
- Facilitating difficult conversations and providing empathetic support
- The role of managers as front-line change communicators
Module 7. Measuring Change Communication Effectiveness & Sustainability
- Key Performance Indicators (KPIs) for change communication success
- Tools and methods for measuring employee understanding, engagement, and adoption
- Gathering feedback to refine communication strategies
- Sustaining change: reinforcing new behaviors and embedding new processes
- Learning from change initiatives for future transformations
Training Approach
This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.
Tailor-Made Course
This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449
Training Venue
The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.
Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant
Certification
Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.
Airport Pickup and Accommodation
Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449
Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 10 working days before commencement of the training.
| Dates | Fees | Location | Apply |
|---|---|---|---|
| 23/06/2025 - 27/06/2025 | $1500 | Nairobi, Kenya |
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| 07/07/2025 - 11/07/2025 | $1500 | Nairobi, Kenya |
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| 14/07/2025 - 18/07/2025 | $3500 | Johannesburg, South Africa |
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| 21/07/2025 - 25/07/2025 | $1500 | Nairobi, Kenya |
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| 04/08/2025 - 08/08/2025 | $1500 | Nairobi, Kenya |
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| 11/08/2025 - 15/08/2025 | $1750 | Mombasa, Kenya |
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| 18/08/2025 - 22/08/2025 | $1500 | Nairobi, Kenya |
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| 25/08/2025 - 29/08/2025 | $1500 | Nairobi, Kenya |
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| 01/09/2025 - 05/09/2025 | $1500 | Nairobi, Kenya |
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| 08/09/2025 - 12/09/2025 | $3500 | Dar es Salaam, Tanzania |
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| 15/09/2025 - 19/09/2025 | $1500 | Nairobi, Kenya |
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| 22/09/2025 - 26/09/2025 | $1500 | Nairobi, Kenya |
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| 06/10/2025 - 10/10/2025 | $1500 | Nairobi, Kenya |
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| 13/10/2025 - 17/10/2025 | $3000 | Kigali, Kenya |
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| 20/10/2025 - 24/10/2025 | $1500 | Nairobi, Kenya |
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| 27/10/2025 - 31/10/2025 | $1500 | Nairobi, Kenya |
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| 03/11/2025 - 07/11/2025 | $1500 | Nairobi, Kenya |
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| 10/11/2025 - 14/11/2025 | $1750 | Mombasa, Kenya |
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| 17/11/2025 - 21/11/2025 | $1500 | Nairobi, Kenya |
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| 24/11/2025 - 28/11/2025 | $1500 | Nairobi, Kenya |
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| 01/12/2025 - 05/12/2025 | $1500 | Nairobi, Kenya |
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| 08/12/2025 - 12/12/2025 | $1500 | Nairobi, Kenya |
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| 15/12/2025 - 19/12/2025 | $1500 | Nairobi, Kenya |
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