Introduction

As digital threats grow more sophisticated and frequent, organizations must be equipped to respond rapidly and effectively to cybersecurity crises that could jeopardize operations, data, and reputations. The Cybersecurity Crisis and Incident Management Training Course is a highly specialized and practical program designed to empower professionals with the skills, tools, and strategic frameworks required to detect, contain, and recover from cyber incidents and crises. This course addresses the full lifecycle of cybersecurity event management—from threat detection and response coordination to forensic investigation, business continuity, and post-incident recovery.

Combining technical depth with executive-level planning, the course bridges the gap between IT security teams and crisis management leadership. Participants will learn to build resilient incident response systems, establish cyber crisis communication protocols, and simulate cyberattacks for organizational readiness. The training reflects international standards and industry best practices, enabling institutions to mitigate risk, enhance preparedness, and safeguard digital infrastructure in today’s volatile threat landscape.

Target Audience

• IT and cybersecurity officers
• Crisis and risk management professionals
• CISOs and security operations center (SOC) managers
• Incident response and digital forensics teams
• Business continuity and resilience planners
• Public sector cyber policy advisors
• Financial sector and critical infrastructure security personnel
• Legal, compliance, and data protection professionals

Course Objectives

• Understand the nature and impact of cybersecurity crises
• Identify types of cyber incidents and their threat vectors
• Design and implement effective incident response frameworks
• Coordinate cross-functional teams during cyber emergencies
• Apply tools for real-time monitoring, detection, and alerting
• Conduct digital forensics and root cause analysis
• Develop cyber crisis communication and stakeholder strategies
• Align cyber response planning with legal and regulatory standards
• Integrate cyber risks into business continuity strategies
• Test and evaluate organizational readiness through simulations
• Strengthen cyber resilience through post-incident review and improvement

Duration

5 Days

Course Outline

Module 1: Cybersecurity Crisis Fundamentals and Threat Landscape

• Types of cyber incidents: malware, phishing, DDoS, insider threats
• Current global cyber threat landscape and trends
• Understanding cyber risk in the context of crisis management
• Critical impacts on business operations and national security
• Overview of high-profile cyber crises and response lessons

Module 2: Incident Detection, Monitoring, and Alerting

• Establishing detection baselines and thresholds
• Tools for real-time threat monitoring and log analysis
• Security Information and Event Management (SIEM) platforms
• Integrating threat intelligence feeds and automation
• Escalation criteria and early warning indicators

Module 3: Building and Activating Incident Response Plans

• Core components of a cybersecurity incident response plan
• Defining roles, responsibilities, and escalation pathways
• Establishing and activating the Incident Response Team (IRT)
• Coordinating containment, eradication, and recovery phases
• Maintaining response readiness and continuous improvement

Module 4: Digital Forensics and Root Cause Investigation

• Chain of custody and evidence preservation
• Forensic tools for endpoint and network analysis
• Analyzing logs, memory dumps, and system images
• Identifying attack vectors and threat actors
• Reporting and documentation for legal and compliance purposes

Module 5: Crisis Communication and Stakeholder Engagement

• Crafting internal and external communications during cyber crises
• Media handling and reputation protection in data breach scenarios
• Coordination with regulators, clients, and partners
• Managing misinformation and social media exposure
• Pre-approved messaging templates and spokesperson protocols

Module 6: Business Continuity and Operational Resilience

• Linking cybersecurity with business continuity planning
• Backup systems and disaster recovery strategies
• Minimizing downtime and restoring mission-critical services
• Conducting impact assessments and prioritizing assets
• Testing response plans through tabletop and live simulations

Module 7: Governance, Compliance, and Strategic Integration

• Aligning with NIST, ISO/IEC 27035, and GDPR frameworks
• Legal implications of data breaches and incident disclosures
• Cybersecurity roles in enterprise risk management
• Building a culture of cyber resilience
• Institutionalizing lessons learned and updating response protocols

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 10 working days before commencement of the training.