In today's unpredictable global landscape, the ability to implement adaptive change management during crisis situations is a defining characteristic of resilient organizations. Traditional, linear approaches to change often falter under extreme pressure, demanding leaders who can pivot rapidly, communicate with clarity, and inspire confidence amidst chaos. This comprehensive training course is meticulously designed to equip executives and managers with the strategic foresight and practical tools needed to transform unexpected disruptions into opportunities for decisive action and accelerated organizational learning, ensuring survival and sustained growth.

This intensive five-day program moves beyond theoretical concepts to offer a hands-on blueprint for leading through unprecedented uncertainty. Participants will learn how to diagnose rapidly evolving situations, build agile response teams, and foster a culture of immediate adaptation and continuous improvement. By the end of this training, you will possess the strategic insights and practical tools to lead change initiatives that not only achieve critical objectives during a crisis but also cultivate a highly engaged, adaptable, and emotionally intelligent workforce, prepared to thrive in any future scenario.

Duration: 5 days

Target Audience:

• Senior Managers and Executives
• Crisis Management Team Leaders
• Business Continuity Professionals
• Project and Program Managers
• Human Resources and Organizational Development Leaders
• Risk Management Professionals
• Communication and Public Relations Specialists
• Operations and Supply Chain Managers
• High-Potential Leaders
• Anyone responsible for leading or supporting organizational response during emergencies

Objectives:

• Understand the unique dynamics of change management in crisis situations.
• Develop a rapid diagnostic framework for assessing crisis impact and needs.
• Master adaptive leadership techniques for leading teams through high uncertainty.
• Cultivate a culture of agility, resilience, and rapid learning.
• Enhance communication strategies for clarity and trust during emergencies.
• Implement iterative change interventions that respond to evolving conditions.
• Build highly engaged and adaptable teams capable of thriving amidst disruption.
• Learn to inspire commitment and reduce anxiety during periods of extreme pressure.
• Create a personalized action plan for leading adaptive change in crisis.

Course Modules:

Module 1: The Crisis-Driven Change Imperative

• Understanding the nature of crisis and its impact on organizational change
• The distinction between planned change and adaptive change in crisis
• The psychological and emotional impact of crisis on individuals and teams
• The leader's role in setting the tone for rapid adaptation
• Case studies of organizations leading change effectively during crisis

Module 2: Rapid Diagnosis and Sense-Making

• Tools for quick environmental scanning and threat assessment
• Identifying critical information and making decisions with incomplete data
• Building a "sense-making" framework for chaotic situations
• Prioritizing immediate actions and long-term strategic adjustments
• The importance of continuous monitoring and feedback loops

Module 3: Adaptive Leadership in Crisis

• Principles of agile leadership in high-pressure environments
• Empowering decentralized decision-making and rapid response
• Fostering psychological safety and open communication during uncertainty
• Leading with empathy, composure, and decisive action
• Building and leveraging a cross-functional crisis leadership team

Module 4: Agile Communication and Stakeholder Trust

• Crafting clear, consistent, and frequent messages during a crisis
• Communicating with transparency and authenticity to build trust
• Managing media inquiries and public perception under pressure
• Tailoring communication for diverse internal and external stakeholders
• Leveraging digital channels for rapid information dissemination

Module 5: Iterative Change Interventions

• Applying lean and agile principles to change implementation during crisis
• Designing rapid prototypes and minimum viable changes (MVCs)
• The importance of continuous experimentation and learning from failures
• Adapting plans based on real-time feedback and evolving conditions
• Scaling successful interventions quickly across the organization

Module 6: Building Resilient Teams and Culture

• Strategies for fostering individual and team resilience amidst prolonged stress
• Supporting employee well-being and preventing burnout during crisis
• Cultivating collective adaptability and a shared sense of purpose
• Empowering frontline teams to innovate and problem-solve
• Reinforcing a culture of continuous learning and improvement

Module 7: Post-Crisis Learning and Future Preparedness

• Conducting rapid post-incident reviews and extracting lessons learned
• Integrating crisis insights into long-term strategic planning
• Building a framework for ongoing organizational resilience and preparedness
• The role of leadership in embedding adaptive practices into daily operations
• Creating a legacy of agility and readiness for future disruptions

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.