In today's rapidly evolving business landscape, digital transformation projects are the engine of organizational progress, yet their success hinges on effective change management. Merely implementing new technologies is insufficient; true transformation requires guiding people through significant shifts in processes, mindsets, and capabilities. This comprehensive training course is meticulously designed to equip leaders and project managers with the strategic foresight and practical tools needed to orchestrate successful digital initiatives, ensuring that technology adoption translates into tangible business value and sustained competitive advantage.

This intensive five-day program moves beyond technical implementation to offer a hands-on blueprint for leading the human side of digital change. Participants will learn how to diagnose cultural readiness, build compelling visions for digital adoption, and manage stakeholder expectations with agility and foresight. By the end of this course, you will possess the strategic insights and practical tools to lead digital transformation projects that not only achieve technological objectives but also cultivate a highly engaged, adaptable, and digitally fluent workforce, prepared to thrive in the future of work.

Duration: 5 days

Target Audience:

• Project Managers and Program Managers
• Digital Transformation Leaders
• IT Directors and Managers
• Change Management Professionals
• Business Analysts
• Senior Managers and Executives overseeing digital projects
• Product Owners and Product Managers
• Human Resources Business Partners involved in digital initiatives
• Consultants specializing in digital change
• Anyone responsible for implementing technology-driven change

Objectives:

• Understand the unique change management challenges of digital transformation projects.
• Develop a strategic framework for integrating change management into digital initiatives.
• Master techniques for diagnosing organizational readiness for digital adoption.
• Cultivate a culture of digital agility and continuous learning.
• Enhance communication and stakeholder engagement skills for technology-driven change.
• Learn to identify and address resistance to digital transformation.
• Build resilient teams capable of thriving amidst technological shifts.
• Measure the impact and sustainability of digital change initiatives.
• Create a personalized action plan for leading digital transformation projects.

Course Modules:

Module 1: The Digital Transformation & Change Nexus

• Defining digital transformation as a people-centric change
• Understanding the inherent change in technology projects
• The strategic imperative for integrating change management into digital initiatives
• Common pitfalls of digital transformation projects without effective change leadership
• Case studies of successful and challenging digital transformations from a change perspective

Module 2: Strategic Planning for Digital Change

• Developing a compelling vision for digital adoption and its benefits
• Aligning digital project goals with overall business strategy
• Conducting a comprehensive digital change impact assessment
• Creating a phased roadmap for digital implementation and user adoption
• Building a robust business case that includes the human element of change

Module 3: Diagnosing Readiness and Resistance

• Methodologies for assessing organizational and individual readiness for digital tools
• Identifying potential sources of resistance to new technologies and processes
• Analyzing cultural factors that influence digital adoption
• Using surveys, interviews, and focus groups to gather insights on user sentiment
• Developing strategies to address digital literacy gaps

Module 4: Agile Communication for Digital Transformation

• Crafting clear, consistent, and compelling messages about digital change
• Communicating the "why" and the benefits of new digital tools to end-users
• Leveraging visual management and interactive demos for clarity
• Facilitating effective feedback sessions and addressing user concerns
• Empowering digital champions to communicate the change journey

Module 5: Engaging Stakeholders in Digital Projects

• Identifying key stakeholders across business and IT functions
• Strategies for building buy-in through involvement and co-creation
• Managing expectations in an iterative digital development process
• Addressing resistance by involving individuals in solution design
• Fostering a culture of shared ownership and accountability for digital success

Module 6: Training, Coaching, and Support for Digital Adoption

• Designing effective training programs for new digital systems and applications
• The role of coaching and mentoring for impacted users
• Providing ongoing support and resources during and after digital go-live
• Creating a robust post-implementation support plan
• Measuring the effectiveness of training and support in driving adoption

Module 7: Measuring Success and Sustaining Digital Change

• Defining key performance indicators (KPIs) for digital adoption and value realization
• Collecting and analyzing data on user engagement and system utilization
• Interpreting results and deciding to pivot, persevere, or stop digital initiatives
• The importance of continuous adaptation and learning from digital deployments
• Creating a system for tracking and reporting on digital change progress

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.