In today's dynamic organizational landscape, change agents are the catalysts for progress, driving vital transformations from within. However, their effectiveness hinges not just on understanding change methodologies, but on mastering the art of leadership and coaching. This comprehensive training course is meticulously designed to equip these crucial individuals with the strategic foresight and interpersonal skills needed to inspire adoption, navigate resistance, and empower their colleagues to embrace new ways of working. It's an essential program for anyone committed to making a tangible, positive impact on their organization's future.

This intensive five-day program moves beyond theoretical concepts, offering a hands-on blueprint for becoming a highly effective change leader and coach. Participants will learn how to build trust, foster psychological safety, and communicate change in a way that resonates deeply with individuals, inspiring commitment and resilience. By the end of this course, you will possess the strategic insights and practical tools to lead change initiatives that not only achieve business objectives but also cultivate a highly engaged, adaptable, and emotionally intelligent workforce, prepared to thrive in any future scenario.

Duration: 5 days

Target Audience:

• Change Agents and Champions
• Project Managers
• Team Leaders and Supervisors
• Organizational Development Specialists
• Human Resources Business Partners
• Internal Consultants
• Emerging Leaders
• Process Improvement Specialists
• Anyone responsible for facilitating change within teams or departments
• Individuals aspiring to lead change initiatives

Objectives:

• Understand the unique role and responsibilities of a change agent.
• Develop core leadership competencies essential for driving change.
• Master effective coaching techniques to support individuals through transition.
• Learn to identify and address resistance to change with empathy.
• Enhance communication and influencing skills for change initiatives.
• Cultivate a culture of psychological safety and continuous learning.
• Build resilient individuals and teams capable of thriving amidst change.
• Measure the impact of coaching and leadership on change adoption.
• Create a personalized action plan for leading and coaching change.

Course Modules:

Module 1: The Role of the Change Agent

• Defining the change agent's mandate and influence
• The mindset and attributes of an effective change agent
• Differentiating between formal and informal change leadership
• Understanding your sphere of influence in the organization
• Case studies of impactful change agents

Module 2: Core Leadership Skills for Change

• Visionary leadership: articulating a compelling future state
• Strategic thinking: connecting change to organizational goals
• Decision-making under uncertainty
• Building credibility and trust as a change leader
• Leading by example and modeling desired behaviors

Module 3: Foundations of Coaching for Change

• The principles of coaching vs. mentoring vs. managing
• Active listening and powerful questioning techniques
• Establishing rapport and building a coaching relationship
• The GROW model and other coaching frameworks
• Ethical considerations in coaching

Module 4: Coaching Through the Change Journey

• Understanding the emotional curve of change (e.g., Kubler-Ross, Bridges)
• Coaching individuals through resistance and fear
• Helping individuals identify their "why" for change
• Supporting skill development and capability building
• Celebrating milestones and reinforcing new behaviors

Module 5: Communication and Influence Strategies

• Crafting clear, consistent, and compelling messages for change
• Tailoring communication to individual needs and preferences
• The art of storytelling to inspire and motivate
• Influencing without formal authority
• Facilitating difficult conversations and managing conflict

Module 6: Building Resilient Teams

• Fostering psychological safety within teams
• Encouraging experimentation and learning from failure
• Strategies for managing team dynamics during transition
• Empowering team members to take ownership of the change
• Supporting well-being and preventing burnout

Module 7: Measuring Impact and Personal Development

• Defining success metrics for coaching and change adoption
• Collecting and using feedback to refine your approach
• Self-assessment of your leadership and coaching style
• Developing a personal action plan for continuous growth

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.