In an era of unprecedented change and complex human-centric challenges, a CEO’s ability to lead with emotional intelligence is a critical driver of organizational success and resilience. This training course is designed to equip senior leaders with the strategic skills to harness their own emotions, empathize with their teams, and build a culture of psychological safety and high performance. We will explore how to move beyond traditional command-and-control leadership to a model that inspires trust, fosters collaboration, and navigates complex stakeholder relationships with grace. This program is a vital resource for CEOs committed to building a more humane, effective, and sustainable organization.

This intensive five-day program moves beyond theoretical concepts to a practical understanding of how emotional intelligence translates into strategic influence and impactful leadership. Participants will gain deep insights into the science of emotional regulation, the art of active listening, and the critical role of empathy in driving change. Through a combination of interactive case studies, expert-led discussions, and hands-on exercises, attendees will develop the skills to lead with confidence and authenticity. By the end of this course, you will be equipped to build a high-performance culture, manage difficult conversations, and inspire your organization to achieve its full potential.

Duration: 5 days

Target Audience:

• CEOs and executive directors
• Senior vice presidents and general managers
• Board members and corporate secretaries
• High-potential future leaders
• Human resources and talent management leaders
• Strategic planners and policy advisors
• Entrepreneurs and business owners
• Public relations and communications executives
• Organizational development consultants
• Legal and governance professionals

Objectives:

• Grasp the core principles of emotional intelligence in a leadership context
• Understand the role of self-awareness and self-regulation in decision-making
• Formulate a strategy for building a high-trust, high-performance culture
• Analyze and interpret the emotional landscape of your organization
• Master the art of empathy, active listening, and difficult conversations
• Develop a framework for inspiring and motivating diverse teams
• Assess and enhance your personal leadership style and executive presence
• Interpret the role of emotional intelligence in managing crisis and change
• Apply lessons from leadership case studies to your own role

Course Modules:

Module 1: Foundations of Emotional Intelligence

• The distinction between emotional intelligence and cognitive intelligence
• The role of self-awareness and self-regulation in leadership
• The importance of empathy and social skills
• Understanding the neuroscience of emotions
• The impact of emotional intelligence on organizational culture

Module 2: Self-Awareness & Regulation

• The process of identifying and understanding your own emotions
• Strategies for managing emotional reactions under pressure
• The role of mindfulness and reflection
• The importance of a leader's vulnerability
• Developing a personal action plan for emotional regulation

Module 3: Empathy & Social Skills

• The art of active listening and non-verbal communication
• The role of empathy in building trust and rapport
• Navigating a team’s emotional dynamics
• Understanding and influencing group psychology
• Building strong and authentic relationships

Module 4: Motivating and Inspiring Teams

• The psychological drivers of motivation
• The role of a leader in creating a compelling vision
• Fostering a culture of psychological safety and belonging
• The importance of a feedback-rich environment
• Leveraging emotional intelligence to inspire high performance

Module 5: Leading Through Conflict & Difficult Conversations

• The principles of conflict resolution and negotiation
• The role of a leader in mediating disputes
• Strategies for managing difficult and emotional conversations
• The importance of a clear and compassionate message
• Turning conflict into an opportunity for growth

Module 6: Change Management & Crisis Leadership

• The emotional stages of organizational change
• The role of a leader in communicating during disruption
• The importance of emotional resilience and adaptability
• Managing a team through uncertainty and crisis
• Leading with confidence and empathy

Module 7: Executive Presence & Authenticity

• The components of a powerful and authentic executive presence
• The role of a leader’s personal brand and values
• Mastering public speaking and executive presentations
• The importance of body language and vocal tone
• Developing a personal action plan for enhancing influence

Module 8: The Ethics of Leadership

• The ethical dimensions of using emotional intelligence
• The role of a leader in setting the ethical tone
• The importance of transparency and accountability
• Navigating conflicts of interest and moral dilemmas
• The long-term consequences of ethical choices

Module 9: The Leader's Legacy

• Defining your leadership legacy
• The role of coaching and mentoring within your organization
• The importance of continuous learning and development
• Building a strong network of advisors
• A strategic roadmap for your ongoing leadership journey

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.