In a world driven by unprecedented digital transformation, the ability to strategically implement automation is a key differentiator for forward-thinking organizations. This training course is specifically designed for executives who recognize that Robotic Process Automation (RPA) and intelligent automation are not just tactical tools but fundamental drivers of business strategy. By mastering the principles of automation, leaders can unlock significant operational efficiencies, accelerate innovation, and free up their workforce to focus on higher-value activities. This program is your essential guide to navigating this new era of hyper-efficiency.

Over five days, this intensive training will provide a comprehensive and strategic roadmap for leading an automated enterprise. Participants will move beyond the technical jargon to understand how to build a scalable automation program, from creating a robust business case to managing organizational change and governance. You will gain the critical insights needed to make informed decisions about technology adoption, measure the tangible return on investment, and cultivate a culture that embraces automation as a core component of sustainable growth and competitive advantage.

Duration: 5 days

Target Audience:

• Chief Executive Officers (CEOs)
• Chief Operating Officers (COOs)
• Chief Financial Officers (CFOs)
• Chief Information Officers (CIOs)
• Chief Technology Officers (CTOs)
• Heads of Digital Transformation
• Senior Directors and Vice Presidents
• Directors of Operations and Process Improvement
• Enterprise Architects
• Leaders of Shared Services Centers

Objectives:

• Understand the strategic role of automation and RPA in modern business
• Build a compelling business case for automation initiatives and investments
• Develop a comprehensive automation strategy aligned with business goals
• Effectively manage organizational change and employee adoption
• Establish robust governance and security frameworks for automation
• Identify high-impact opportunities for automation across the enterprise
• Measure the ROI and business value of RPA programs
• Integrate intelligent automation and artificial intelligence with RPA
• Champion a culture of continuous improvement through automation

Course Modules:

Module 1: The Automation Imperative for Leaders

• Defining automation, RPA, and their strategic impact
• Differentiating between attended and unattended bots
• Understanding the role of automation in business agility and resilience
• The business case for RPA: cost savings, speed, and accuracy
• Case studies of successful enterprise-wide automation programs

Module 2: Building an Automation Strategy and Roadmap

• Identifying and prioritizing business processes for automation
• Creating a multi-year roadmap for automation maturity
• Defining a Center of Excellence (CoE) for automation
• Aligning automation strategy with key performance indicators (KPIs)
• The role of discovery and process mining in identifying opportunities

Module 3: Technology and Platforms for RPA

• A non-technical overview of leading RPA platforms
• Understanding the components of an RPA solution
• Cloud vs. on-premise deployment models
• Evaluating automation platforms based on strategic needs
• The future of automation platforms and emerging trends

Module 4: Leading Change Management and Adoption

• Communicating the value of automation to the workforce
• Addressing concerns about job displacement and reskilling
• Designing a training and upskilling program for employees
• Fostering a culture of collaboration between humans and bots
• The importance of leadership buy-in and sponsorship

Module 5: Governance, Risk, and Security

• Establishing a clear governance framework for bot development and deployment
• Managing the security risks associated with digital workforces
• Ensuring compliance with regulatory standards and internal policies
• Auditing and monitoring bot performance and activity
• Creating a robust plan for bot lifecycle management

Module 6: The Human-Centric Automated Workplace

• Redefining job roles and responsibilities in an automated world
• The ethical implications of automation and AI
• Empowering employees with low-code and no-code automation tools
• Fostering a culture of human-bot collaboration
• Maximizing employee engagement and innovation through automation

Module 7: Integrating Advanced Automation and AI

• Introduction to Intelligent Automation (IA) and its components
• The role of machine learning in enhancing RPA capabilities
• Using Natural Language Processing (NLP) for unstructured data
• The convergence of RPA and conversational AI
• Strategic applications of advanced automation in different industries

Module 8: Measuring Success and Scaling the Program

• Defining key metrics for measuring automation ROI
• Tools and dashboards for monitoring program performance
• Scaling from a pilot project to enterprise-wide adoption
• Best practices for managing a portfolio of automation projects
• Sustaining the momentum of automation across the organization

Module 9: The Executive Action Plan

• A step-by-step guide to launching your first automation initiative
• Creating a governance committee and defining its charter
• Developing a communication plan for stakeholders and the board
• Identifying the necessary skills and talent for an automation team
• Building a long-term vision for an automated enterprise

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.