Step into the next level of Agile coaching with our Certified Team Coach (CTC) training course. This advanced program is meticulously designed for experienced Scrum Masters and Agile Coaches who are ready to expand their influence beyond individual teams to the wider organization. You will gain a deeper understanding of coaching competencies, explore a variety of organizational contexts, and learn how to foster an environment where multiple teams can thrive together. This training moves beyond the basics of facilitating and mentoring to focus on a strategic approach to coaching that drives significant, sustainable change.

Over 10 intensive days, you will delve into the art of professional coaching, organizational transformation, and leadership development. The course provides a rich blend of theory and practical application, allowing you to refine your coaching stance, navigate complex team dynamics, and effectively communicate with stakeholders at all levels. By the end of this program, you will not only be equipped with the skills and confidence to lead large-scale Agile adoptions, but you will also become a trusted advisor and a catalyst for true business agility. This course is your gateway to becoming a recognized expert in the field of Agile coaching.

Duration: 10 days

Target Audience:

• Experienced Scrum Masters
• Agile Coaches
• Team Facilitators
• Organizational Change Agents
• Senior Development Team Members
• Product Owners
• IT Managers
• Engineering Managers
• Agile Trainers
• Aspiring Enterprise Agile Coaches

Objectives:

• Master the art of professional coaching for teams and individuals
• Learn to facilitate complex group dynamics
• Understand organizational design and its impact on agility
• Develop a broader perspective on leadership development
• Navigate common challenges in scaling Agile
• Learn to mentor and guide multiple Scrum Teams
• Drive continuous improvement across the organization
• Understand the CTC competencies and how to apply them
• Gain experience in a variety of coaching contexts
• Prepare for the Certified Team Coach certification

Course Modules:

Module 1: The Agile Coaching Stance

• Defining the role of the Certified Team Coach
• Balancing the roles of a coach, mentor, and facilitator
• The importance of holding a coaching stance
• Developing a growth mindset for coaches
• Understanding your personal coaching philosophy

Module 2: Professional Coaching Skills

• The core competencies of a professional coach
• Powerful questions and active listening
• Creating a coaching agreement
• Navigating difficult conversations
• Providing constructive feedback

Module 3: Team Development and Dynamics

• The stages of team development
• Building high-performing teams
• Dealing with conflict and dysfunction
• Fostering psychological safety and trust
• The role of the coach in team health

Module 4: Organizational Agility

• Understanding organizational culture and structure
• The challenges of Agile adoption at scale
• The role of a coach in influencing organizational change
• Identifying systemic impediments
• Aligning teams with business strategy

Module 5: Mentoring Beyond the Team

• Mentoring Scrum Masters and Product Owners
• Guiding leaders and managers
• Creating a culture of continuous learning
• The importance of peer mentoring
• Developing a mentoring plan

Module 6: Facilitating Complex Groups

• Advanced facilitation techniques
• Running productive large-group meetings
• Designing workshops for collaboration
• The role of a facilitator in managing conflict
• Facilitating multi-team events

Module 7: The Coach as a Change Agent

• Principles of effective change management
• Creating a compelling vision for change
• Identifying stakeholders and managing expectations
• Communicating the value of Agile transformation
• Sustaining the change over time

Module 8: The Agile Toolkit Revisited

• Advanced tools for coaching teams
• Using metrics to demonstrate value
• The power of visuals in coaching
• Leveraging different frameworks and methodologies
• Customizing tools for specific contexts

Module 9: Agile Engineering Practices

• The importance of technical excellence
• Understanding key engineering practices for agility
• The role of the coach in advocating for quality
• Improving the team's ability to deliver
• Coaching teams on DevOps and continuous delivery

Module 10: The Business of Coaching

• Creating a coaching contract and statement of work
• Marketing your coaching services
• Building a professional coaching brand
• Managing client relationships
• Ethical considerations in coaching

Module 11: Scaling Frameworks

• An overview of various scaling models
• Understanding the pros and cons of each framework
• The coach's role in selecting and implementing a model
• Navigating the challenges of scaling
• Aligning multiple teams on a shared goal

Module 12: Leadership and Governance

• Coaching leaders on their role in agility
• Rethinking governance for Agile organizations
• The importance of portfolio management
• Empowering leaders to become coaches
• Creating a shared understanding of success

Module 13: The Coaching Engagement

• The full lifecycle of a coaching engagement
• Onboarding a new client or team
• Setting expectations and defining success
• Measuring the impact of your coaching
• The importance of off-boarding

Module 14: Case Studies and Simulations

• In-depth analysis of complex coaching scenarios
• Role-playing exercises with challenging clients
• Collaborative problem-solving sessions
• Applying CTC competencies to real-world situations
• Sharing and learning from peer experiences

Module 15: The Coaching Community

• The value of a professional network
• Finding a mentor and a coaching community
• Contributing to the Agile community
• The importance of ongoing professional development
• Building your personal brand as a coach

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 10 working days before commencement of the training.