In an era of constant business evolution, the ability to manage change effectively is a critical differentiator for project success. This "Navigating Transformation: Change Management for Projects Training Course" is a comprehensive program designed to equip project professionals with the essential skills to lead and sustain organizational change. It moves beyond traditional project management by focusing on the human element, ensuring that new processes, systems, or technologies are not just implemented but also adopted by the people they affect. This course is your roadmap to becoming a change champion, capable of minimizing disruption and maximizing the benefits of any project-driven transformation.

This 10-day training program offers a deep dive into the methodologies, tools, and best practices for managing the people side of change. You will learn how to identify stakeholder needs, mitigate resistance, and build a communication strategy that fosters buy-in and engagement. We will explore various change management models and provide you with a practical toolkit to apply in real-world scenarios. By the end of this course, you will be prepared to lead change with confidence, ensuring your projects deliver their intended value and achieve lasting success.

Duration: 10 days

Target Audience:

• Project Managers
• Program Managers
• Team Leaders
• Change Management Specialists
• Business Analysts
• Organizational Development Professionals
• Operations Managers
• HR Professionals
• IT Project Managers
• Process Improvement Managers

Objectives:

• Understand the fundamentals of change management
• Differentiate between project management and change management
• Apply a structured change management approach to projects
• Identify and analyze project stakeholders
• Develop a comprehensive communication plan
• Manage and mitigate resistance to change
• Create a sponsorship roadmap for leadership support
• Plan and execute training for new processes or systems
• Measure change adoption and project success
• Sustain change and embed it into the organizational culture

Course Modules:

Module 1: Introduction to Change Management

• The importance of managing the human side of change
• The relationship between project management and change management
• The ADKAR model (Awareness, Desire, Knowledge, Ability, Reinforcement)
• The role of the change manager in a project
• Common reasons why projects fail to deliver value

Module 2: The Project Change Lifecycle

• Integrating change management into the project lifecycle
• The change readiness assessment phase
• Planning for change from a project's inception
• Executing the change and monitoring progress
• Sustaining the change post-project implementation

Module 3: Stakeholder Analysis and Engagement

• Identifying and mapping key stakeholders for change
• Analyzing stakeholder impact and influence
• Strategies for engaging different stakeholder groups
• Developing a stakeholder engagement plan
• Building a coalition of change champions

Module 4: Communication Planning

• The importance of effective communication during change
• Developing a comprehensive communication strategy
• Choosing the right communication channels
• Crafting clear and compelling change messages
• The role of two-way communication and feedback

Module 5: Sponsorship and Leadership

• The critical role of executive sponsorship
• Building a sponsorship roadmap
• How to prepare and coach sponsors
• Aligning leadership messages and actions
• The impact of visible and active sponsorship

Module 6: Managing Resistance to Change

• Understanding the psychology of resistance
• Common signs and causes of resistance
• Strategies for proactive resistance management
• Handling active and passive resistance
• The role of empathy and listening in overcoming resistance

Module 7: Training and Skill Development

• The importance of training in a change initiative
• Developing a training needs analysis
• Designing an effective training program
• The difference between training and communication
• Post-training support and reinforcement

Module 8: Reinforcement and Sustainability

• The concept of reinforcement in the ADKAR model
• Strategies for reinforcing new behaviors
• The role of performance management in sustaining change
• Celebrating successes and recognizing contributions
• Embedding new processes into the organizational culture

Module 9: Change Management Models

• An overview of various change management models
• The Prosci methodology and its principles
• Lewin's Change Management Model
• The Kubler-Ross Change Curve
• Applying different models to different situations

Module 10: Tools and Templates for Change

• Using a change impact assessment template
• Developing a comprehensive communication plan template
• Creating a training plan matrix
• A guide to stakeholder analysis tools
• A template for a resistance management plan

Module 11: Measuring Change Success

• Defining metrics for change adoption
• Using surveys and interviews to measure success
• Analyzing feedback and performance data
• Reporting on change management progress
• The difference between project success and change success

Module 12: Leading Change in a Digital World

• The unique challenges of digital transformation projects
• Managing change in an agile and iterative environment
• Leveraging technology for communication and training
• The impact of remote work on change initiatives
• Navigating resistance to new digital tools

Module 13: Project Closeout and Change Transition

• The final stages of the project lifecycle
• Transitioning ownership of the change to the business
• Handing over support and maintenance responsibilities
• Conducting a post-implementation review
• Documenting lessons learned for future projects

Module 14: Organizational Culture and Change

• The influence of culture on change initiatives
• Assessing the readiness of the organization for change
• Strategies for aligning change with existing culture
• The role of culture as a barrier or enabler
• The importance of leading by example

Module 15: The Future of Change Management

• Emerging trends in change management
• The rise of continuous change and agility
• The impact of AI and automation on change
• The evolving role of the change professional
• Building a personal brand as a change champion

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 10 working days before commencement of the training.