In today's dynamic organizational landscape, successful change initiatives are increasingly driven not by command-and-control, but by the ability to empower and guide individuals through transition. Coaching skills are no longer a luxury for leaders and facilitators; they are a strategic imperative for fostering adaptability, building resilience, and unlocking the full potential of teams amidst continuous transformation. This comprehensive training course is meticulously designed to equip professionals with the mindset and practical tools to become effective coaches, enabling them to inspire commitment, navigate resistance, and accelerate the adoption of new ways of working.

This intensive five-day program moves beyond theoretical concepts, offering a hands-on blueprint for cultivating a coaching approach that builds trust, fosters psychological safety, and encourages self-discovery. Participants will learn how to ask powerful questions, listen deeply, and provide supportive challenge, empowering their teams to embrace new behaviors and co-create solutions. By the end of this course, you will possess the strategic insights and practical tools to lead transformations that achieve ambitious business objectives and cultivate a highly engaged, adaptable, and high-performing workforce ready for any future challenge.

Duration: 5 days

Target Audience:

• Change Management Professionals
• Project and Program Managers
• Team Leaders and Supervisors
• Organizational Development Specialists
• Human Resources Business Partners
• Agile Coaches and Scrum Masters
• Internal Consultants
• Facilitators of Workshops and Training
• High-Potential Leaders
• Anyone responsible for guiding individuals or teams through change

Objectives:

• Understand the core principles and benefits of a coaching approach to change.
• Develop active listening and powerful questioning techniques.
• Master the art of providing constructive feedback and supportive challenge.
• Cultivate a coaching mindset for fostering self-discovery and ownership.
• Enhance communication skills to inspire and motivate during transition.
• Learn to identify and address resistance through coaching conversations.
• Build resilient individuals and teams capable of navigating uncertainty.
• Measure the impact of coaching interventions on change adoption.
• Create a personalized action plan for integrating coaching into your leadership.

Course Modules:

Module 1: Foundations of Coaching for Change

• Defining coaching and its role in organizational change
• The difference between coaching, mentoring, and consulting
• The coaching mindset: belief in potential and non-directive approach
• Ethical considerations and boundaries in coaching
• The benefits of a coaching approach for individuals and organizations

Module 2: Active Listening and Powerful Questioning

• The art of deep listening: beyond words to emotions and intentions
• Techniques for asking open-ended, thought-provoking questions
• Using questions to stimulate self-reflection and problem-solving
• Avoiding leading questions and judgmental language
• Practicing silence and allowing space for discovery

Module 3: Feedback and Supportive Challenge

• Principles of effective, constructive feedback
• Delivering feedback that inspires growth, not defensiveness
• Balancing support with challenge to encourage action
• Techniques for giving "feedforward" for future improvement
• Creating a culture of continuous feedback

Module 4: Building Trust and Psychological Safety

• The role of trust in effective coaching relationships
• Strategies for establishing rapport and credibility
• Fostering psychological safety in team interactions
• Encouraging vulnerability and open dialogue
• Creating a safe space for experimentation and learning from failure

Module 5: Coaching Through Resistance and Emotion

• Understanding the emotional responses to change
• Recognizing and addressing various forms of resistance through coaching
• Techniques for empathizing with concerns and validating feelings
• Helping individuals process emotions and move forward
• Turning resistance into a source of energy for change

Module 6: Coaching for Resilience and Adaptability

• The characteristics of resilient individuals and teams
• Coaching techniques to build coping mechanisms and adaptive capacity
• Helping coachees identify their strengths and resources
• Fostering a growth mindset in the face of challenges
• Encouraging experimentation and learning from setbacks

Module 7: Integrating Coaching into Your Role

• Developing a personal coaching philosophy
• Applying coaching skills in daily leadership and facilitation
• Establishing a coaching rhythm and structure
• Measuring the impact of your coaching efforts
• Building a network for ongoing coaching development and support

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.