In any member-driven organization, particularly Savings and Credit Cooperative Organizations (SACCOs) where diverse interests converge, the potential for disputes among members, staff, management, or the board is inherent. Effective Conflict Resolution and Mediation in SACCO Management are therefore not just desirable skills but critical competencies for maintaining harmony, preserving relationships, and ensuring the smooth functioning and strategic progress of the cooperative. Unresolved conflicts can lead to decreased productivity, erosion of trust, member dissatisfaction, internal divisions, and even legal challenges, significantly jeopardizing the SACCO's stability and reputation. By equipping leaders and managers with the ability to proactively identify, skillfully navigate, and constructively resolve disagreements through proven mediation techniques, SACCOs can transform potential disruptions into opportunities for stronger understanding, improved decision-making, and reinforced cooperative values. Without a dedicated focus on mastering Conflict Resolution and Mediation in SACCO Management, these vital institutions risk internal friction, diminished efficiency, and fractured relationships, undermining their core principles of unity and democratic member control, underscoring the vital need for specialized expertise in this critical domain.
Duration: 5 Days
Target Audience
Objectives
Course Content
Module 1: Understanding Conflict in SACCOs
Module 2: Conflict Resolution Styles and Approaches
Module 3: Effective Communication for Conflict Resolution
Module 4: Introduction to Mediation Principles and Process
Module 5: Mediation Techniques and Skills
Module 6: Preventing Conflicts through Proactive Strategies
Module 7: Managing Specific SACCO Conflicts
Module 8: Building a Culture of Constructive Dialogue and Learning
Training Approach
This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.
Tailor-Made Course
This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449
Training Venue
The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.
Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant
Certification
Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.
Airport Pickup and Accommodation
Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449
Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 10 working days before commencement of the training.
Dates | Fees | Location | Apply |
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04/08/2025 - 08/08/2025 | $1500 | Nairobi, Kenya |
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11/08/2025 - 15/08/2025 | $1500 | Nairobi, Kenya |
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11/08/2025 - 15/08/2025 | $1750 | Mombasa, Kenya |
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18/08/2025 - 22/08/2025 | $1500 | Nairobi, Kenya |
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25/08/2025 - 29/08/2025 | $1500 | Nairobi, Kenya |
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01/09/2025 - 05/09/2025 | $1500 | Nairobi, Kenya |
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08/09/2025 - 12/09/2025 | $1500 | Nairobi, Kenya |
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08/09/2025 - 12/09/2025 | $3500 | Dar es Salaam, Tanzania |
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15/09/2025 - 19/09/2025 | $1500 | Nairobi, Kenya |
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22/09/2025 - 26/09/2025 | $1500 | Nairobi, Kenya |
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06/10/2025 - 10/10/2025 | $1500 | Nairobi, Kenya |
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13/10/2025 - 17/10/2025 | $1500 | Nairobi, Kenya |
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13/10/2025 - 17/10/2025 | $3000 | Kigali, Rwanda |
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20/10/2025 - 24/10/2025 | $1500 | Nairobi, Kenya |
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27/10/2025 - 31/10/2025 | $1500 | Nairobi, Kenya |
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03/11/2025 - 07/11/2025 | $1500 | Nairobi, Kenya |
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10/11/2025 - 14/11/2025 | $1500 | Nairobi, Kenya |
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10/11/2025 - 14/11/2025 | $1750 | Mombasa, Kenya |
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17/11/2025 - 21/11/2025 | $1500 | Nairobi, Kenya |
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24/11/2025 - 28/11/2025 | $1500 | Nairobi, Kenya |
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01/12/2025 - 05/12/2025 | $1500 | Nairobi, Kenya |
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08/12/2025 - 12/12/2025 | $1500 | Nairobi, Kenya |
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15/12/2025 - 19/12/2025 | $1500 | Nairobi, Kenya |
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05/01/2026 - 09/01/2026 | $1500 | Nairobi, Kenya |
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12/01/2026 - 16/01/2026 | $1500 | Nairobi, Kenya |
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19/01/2026 - 23/01/2026 | $1500 | Nairobi, Kenya |
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26/01/2026 - 30/01/2026 | $1500 | Nairobi, Kenya |
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02/02/2026 - 06/02/2026 | $1500 | Nairobi, Kenya |
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09/02/2026 - 13/02/2026 | $1500 | Nairobi, Kenya |
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16/02/2026 - 20/02/2026 | $1500 | Nairobi, Kenya |
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23/02/2026 - 27/02/2026 | $1500 | Nairobi, Kenya |
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02/03/2026 - 06/03/2026 | $1500 | Nairobi, Kenya |
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09/03/2026 - 13/03/2026 | $1500 | Nairobi, Kenya |
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09/03/2026 - 13/03/2026 | $3000 | Kigali, Rwanda |
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16/03/2026 - 20/03/2026 | $1500 | Nairobi, Kenya |
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23/03/2026 - 27/03/2026 | $1500 | Nairobi, Kenya |
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06/04/2026 - 10/04/2026 | $1500 | Nairobi, Kenya |
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13/04/2026 - 17/04/2026 | $1500 | Nairobi, Kenya |
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13/04/2026 - 17/04/2026 | $1750 | Mombasa, Kenya |
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20/04/2026 - 24/04/2026 | $1500 | Nairobi, Kenya |
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04/05/2026 - 08/05/2026 | $1500 | Nairobi, Kenya |
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11/05/2026 - 15/05/2026 | $1500 | Nairobi, Kenya |
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11/05/2026 - 15/05/2026 | $4500 | Dubai, UAE |
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18/05/2026 - 22/05/2026 | $1500 | Nairobi, Kenya |
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25/05/2026 - 29/05/2026 | $1500 | Nairobi, Kenya |
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