In today's rapidly evolving business landscape, the ability to effectively lead and manage change is a critical skill for any professional. The Change Management Practitioner Certification (CMP) is designed for individuals who seek to master the methodologies and tools required to successfully navigate organizational transformations. This course provides a comprehensive and practical framework, equipping you with the expertise to minimize resistance, accelerate adoption, and ensure that change initiatives deliver their intended strategic value. It's an essential program for those committed to becoming recognized experts in driving impactful and sustainable change.

This intensive five-day program offers a hands-on approach to applying leading change management principles in real-world scenarios. You will gain deep insights into stakeholder engagement, communication strategies, and the psychological aspects of transition, preparing you to lead complex projects with confidence. By the end of this course, you will not only be prepared for the CMP examination but will also possess the strategic foresight and practical tools to orchestrate successful transformations, fostering a culture of adaptability and continuous improvement within any organization.

Duration: 5 days

Target Audience:

• Project Managers
• Program Managers
• Change Management Professionals
• Organizational Development Specialists
• Human Resources Business Partners
• Team Leaders and Managers
• Consultants
• Business Analysts
• IT Project Leads
• Anyone seeking a formal certification in change management

Objectives:

• Understand the core principles and models of change management.
• Develop a strategic framework for planning and executing change initiatives.
• Master techniques for diagnosing organizational readiness and resistance.
• Enhance communication and stakeholder engagement skills.
• Learn to embed change management activities into project lifecycles.
• Build resilient teams capable of thriving amidst change.
• Identify and mitigate risks associated with the human side of change.
• Measure the impact and sustainability of change initiatives.
• Prepare effectively for the Change Management Practitioner (CMP) certification exam.

Course Modules:

Module 1: Foundations of Change Management

• Defining change management and its value proposition
• Key change management models (e.g., ADKAR, Kotter, Lewin)
• The role of the change practitioner in organizational transformation
• Understanding the individual and organizational dimensions of change
• The business case for effective change management

Module 2: Change Planning and Strategy

• Conducting a change impact assessment
• Developing a comprehensive change management strategy
• Aligning change plans with project objectives and organizational goals
• Identifying key stakeholders and their influence
• Creating a detailed change management roadmap

Module 3: Communication and Engagement

• Crafting clear, consistent, and compelling change messages
• Developing a multi-faceted communication plan
• The importance of active listening and feedback loops
• Engaging sponsors and leaders as change advocates
• Strategies for managing stakeholder expectations

Module 4: Managing Resistance to Change

• Understanding the common reasons for resistance
• Diagnosing specific forms of resistance in the workplace
• Implementing proactive strategies to mitigate resistance
• Techniques for addressing concerns and building buy-in
• Turning resistors into change champions

Module 5: Training, Coaching, and Support

• Designing effective training programs for new processes or systems
• The role of coaching and mentoring in facilitating adoption
• Providing ongoing support and resources during transition
• Creating a post-implementation support plan
• Measuring the effectiveness of training and support initiatives

Module 6: Change Measurement and Reinforcement

• Defining key performance indicators (KPIs) for change success
• Establishing a baseline and tracking progress
• Strategies for reinforcing new behaviors and processes
• Celebrating successes and recognizing contributions
• Creating a long-term plan for sustaining change

Module 7: Agile Change and Certification Preparation

• Integrating change management with agile methodologies
• Understanding the role of the change practitioner in agile environments
• Review of key concepts and exam preparation strategies
• Practice questions and mock exam scenarios
• Tips for successful certification and continuous professional development

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.