Introduction

In today's dynamic and talent-driven organizations, the ability to lead effectively hinges on more than just direction—it demands the power to coach, develop, and provide impactful feedback. Leaders who master these critical skills empower their teams, unlock individual potential, and foster a culture of continuous learning and high performance. This comprehensive training course is meticulously designed to equip current and aspiring leaders with the essential frameworks and practical techniques to become exceptional coaches and masters of constructive feedback.

This 5-day intensive program will empower participants to cultivate a deeper understanding of human motivation, refine their communication skills, and develop robust strategies for talent development and performance enhancement. You will learn to build trust, inspire self-discovery, and transform challenges into growth opportunities. By mastering these critical competencies, you will not only elevate your own leadership effectiveness but also cultivate a more engaged, resilient, and high-achieving workforce.

Duration: 5 Days

Target Audience

• Senior Leaders and Executives
• Managers and Team Leaders
• Human Resources Professionals
• Learning & Development Specialists
• Aspiring Coaches and Mentors
• Project Managers
• Organizational Development Consultants
• Anyone responsible for developing talent
• Professionals seeking to improve team performance
• Leaders committed to fostering a growth mindset

Objectives

• Understand the core principles of effective leadership coaching.
• Master various coaching models and their practical application.
• Develop advanced skills in providing constructive and impactful feedback.
• Learn to build trust and rapport for effective coaching relationships.
• Cultivate active listening and powerful questioning techniques.
• Enhance emotional intelligence for more empathetic coaching.
• Implement strategies for developing high-potential individuals and teams.
• Navigate challenging coaching conversations and resistance.
• Create a personalized action plan for integrating coaching and feedback into daily leadership.

Course Modules

Module 1: Foundations of Leadership Coaching

• Defining leadership coaching and its strategic importance in talent development.
• Differentiating coaching from mentoring, training, and consulting.
• Understanding the mindset of a developmental leader.
• Exploring core coaching competencies and ethical guidelines.
• The benefits of a coaching culture for individuals and organizations.

Module 2: Core Coaching Models and Frameworks

• Introduction to popular coaching models (e.g., GROW, CLEAR).
• Applying coaching models to various leadership scenarios.
• Structuring effective coaching conversations.
• The role of goal setting and accountability in coaching.
• Practical exercises in applying coaching frameworks.

Module 3: The Art of Impactful Feedback

• Understanding the purpose and power of constructive feedback.
• Differentiating between various feedback types (e.g., appreciative, corrective).
• Mastering feedback delivery techniques for maximum impact.
• Strategies for receiving feedback effectively and fostering a feedback culture.
• Overcoming common barriers to giving and receiving feedback.

Module 4: Active Listening and Powerful Questioning

• Developing deep active listening skills for true understanding.
• The importance of non-verbal cues in communication.
• Crafting open-ended, thought-provoking questions that inspire insight.
• Techniques for probing deeper and challenging assumptions constructively.
• Practicing empathetic listening and building rapport.

Module 5: Coaching for Performance and Development

• Identifying performance gaps and development opportunities.
• Coaching for specific skills, behaviors, and mindsets.
• Empowering individuals to take ownership of their development.
• Strategies for coaching high-potential employees and emerging leaders.
• Measuring the impact of coaching on individual and team performance.

Module 6: Navigating Challenging Coaching Conversations

• Preparing for and conducting difficult coaching conversations.
• Addressing resistance, defensiveness, and low motivation.
• Managing emotional responses and maintaining composure.
• Techniques for mediating conflicts through a coaching lens.
• Building resilience in both the coach and coachee during tough discussions.

Module 7: Building a Coaching Culture & Legacy

• Strategies for embedding coaching principles throughout the organization.
• Developing a continuous feedback loop within teams.
• Empowering all leaders to adopt a coaching mindset.
• Mentoring others in coaching skills and best practices.
• Creating a personalized action plan for sustained leadership through coaching and feedback.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.