In today's rapidly evolving workplace, the ability to drive and sustain behavioral change is a critical differentiator for HR leaders. Beyond policies and procedures, understanding the psychological drivers of human behavior is essential for fostering adaptability, overcoming resistance, and cultivating a high-performing culture. This comprehensive training course is meticulously designed to equip HR executives and managers with the strategic foresight and practical tools needed to influence mindsets, empower employees, and orchestrate successful organizational transformations that truly stick. Learn to leverage insights from psychology to unlock your workforce's full potential.

This intensive five-day program moves beyond traditional HR functions, offering a hands-on blueprint for diagnosing behavioral patterns, designing effective interventions, and embedding new ways of working. Participants will learn how to build trust, foster psychological safety, and communicate change in a way that resonates deeply with individuals, inspiring commitment and resilience. By the end of this course, you will possess the strategic insights and practical tools to lead change initiatives that not only achieve business objectives but also cultivate a highly engaged, adaptable, and emotionally intelligent workforce, prepared to thrive in any future scenario.

Duration: 5 days

Target Audience:

• Chief Human Resources Officers (CHROs)
• HR Business Partners
• Organizational Development Specialists
• Talent Management Leaders
• Learning & Development Managers
• Change Management Professionals
• Employee Engagement Leaders
• Senior HR Managers
• HR Consultants
• Anyone responsible for driving behavioral change initiatives within an organization

Objectives:

• Understand the core psychological principles that drive human behavior in organizations.
• Develop a diagnostic framework to identify behavioral patterns and resistance to change.
• Master communication strategies that influence mindsets and foster buy-in.
• Cultivate a culture of psychological safety and continuous learning.
• Apply behavioral science insights to design effective HR interventions.
• Learn to leverage nudges and incentives to encourage desired behaviors.
• Build highly engaged and adaptable teams capable of thriving amidst change.
• Measure the impact of behavioral change strategies on organizational outcomes.
• Create a personalized action plan for leading behavioral change in your HR function.

Course Modules:

Module 1: The Science of Human Behavior in Organizations

• Understanding cognitive biases and their impact on decision-making
• The role of habits, routines, and automatic behavior in the workplace
• Motivation theories: intrinsic vs. extrinsic drivers
• Social influence and group dynamics in organizational settings
• The link between individual behavior and organizational culture

Module 2: Diagnosing Behavioral Challenges

• Tools for assessing current behavioral patterns and desired future states
• Identifying the root causes of resistance to change from a behavioral perspective
• Conducting behavioral audits and observations
• Using surveys and feedback mechanisms to uncover insights
• Mapping the employee journey to pinpoint behavioral friction points

Module 3: Influencing Mindsets and Attitudes

• Crafting messages that appeal to emotions and logic
• The power of storytelling and narrative in shaping perceptions
• Using framing and anchoring to guide decision-making
• Building trust and credibility as a behavioral change leader
• Strategies for addressing skepticism and fostering open-mindedness

Module 4: Designing Behavioral Interventions

• Applying behavioral science frameworks (e.g., Nudge Theory, COM-B Model)
• Developing targeted interventions for specific behavioral challenges
• The role of incentives, rewards, and recognition in behavior change
• Designing choice architectures and default options
• Piloting and testing interventions for effectiveness

Module 5: Building a Culture of Adaptability

• Fostering psychological safety to encourage experimentation and learning
• Promoting a growth mindset across the workforce
• Creating feedback loops that reinforce desired behaviors
• Empowering employees with autonomy and ownership in change initiatives
• The leader's role in modeling adaptive behaviors and resilience

Module 6: Communication for Behavioral Change

• Developing a phased communication plan for behavioral shifts
• Leveraging multiple channels for consistent messaging
• The importance of two-way communication and active listening
• Addressing concerns and providing support during behavioral transitions
• Measuring the effectiveness of communication in driving adoption

Module 7: Sustaining Behavioral Change and Measurement

• Embedding new behaviors into daily routines and processes
• Designing systems and structures that reinforce desired outcomes
• Defining key behavioral metrics and tracking progress
• Conducting post-implementation reviews and learning from results
• Creating a long-term strategy for continuous behavioral evolution

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.