Introduction:

Effective risk leadership requires more than just analytical skills; it demands emotional intelligence. This comprehensive training course on Emotional Intelligence and Risk Leadership equips participants with the essential skills to manage emotions effectively in risky situations. Participants will learn how to understand and regulate their own emotions, empathize with others, build strong relationships, and make sound decisions under pressure. This course empowers leaders to navigate risk with emotional agility, fostering trust, and driving positive outcomes even amidst uncertainty.

Target Audience:

This course is designed for leaders at all levels who are seeking to enhance their emotional intelligence and improve their ability to lead in risky situations, including:

• Executives and Senior Managers
• Department Heads and Team Leaders
• Project Managers
• Risk Managers
• Anyone aspiring to a leadership role

Course Objectives:

Upon completion of this Emotional Intelligence and Risk Leadership training course, participants will be able to:

• Understand the key components of emotional intelligence.
• Recognize and manage their own emotions effectively.
• Develop empathy and build strong relationships.
• Improve communication and interpersonal skills.
• Make sound decisions under pressure and in uncertain environments.
• Lead and motivate teams through challenging times.
• Build trust and credibility with stakeholders.
• Navigate risky situations with emotional agility.
• Foster a positive and collaborative work environment.
• Enhance their overall leadership effectiveness.

DURATION

5 Days

COURSE CONTENT

Module 1: Introduction to Emotional Intelligence

• Defining emotional intelligence (EQ) and its key components: self-awareness, self-regulation, motivation, empathy, and social skills.
• The importance of EQ in leadership and risk management.
• Understanding the connection between emotions, thoughts, and behavior.
• Exploring the benefits of high EQ for individuals and organizations.
• Setting the stage for developing emotional intelligence.

Module 2: Self-Awareness and Self-Regulation

• Recognizing and understanding one's own emotions.
• Identifying personal strengths and weaknesses related to EQ.
• Managing emotions effectively, including stress and anxiety.
• Developing self-control and emotional resilience.
• Practicing mindfulness and self-reflection.

Module 3: Empathy and Relationship Building

• Understanding and sharing the feelings of others.
• Building rapport and trust with stakeholders.
• Developing active listening skills.
• Communicating with empathy and respect.
• Building strong relationships and networks.

Module 4: Motivation and Influence

• Setting clear goals and staying motivated.
• Inspiring and influencing others.
• Building consensus and collaboration.
• Managing conflict constructively.
• Leading and motivating teams through change.

Module 5: Decision-Making in Risky Situations

• The role of emotions in risk perception and decision-making.
• Making sound decisions under pressure and in uncertain environments.
• Balancing logic and intuition in decision-making.
• Considering the emotional impact of decisions on stakeholders.
• Developing a structured decision-making process.

Module 6: Leading and Motivating Teams Through Uncertainty

• Providing clear direction and purpose in uncertain times.
• Building trust and confidence within teams.
• Motivating and inspiring team members to embrace challenges.
• Supporting team members through stressful situations.
• Fostering collaboration and teamwork.

Module 7: Communicating Effectively about Risk and Uncertainty

• The importance of clear and concise communication about risk.
• Tailoring communication to different audiences.
• Communicating uncertainty and its implications effectively.
• Using storytelling and visualization to communicate risk information.
• Building trust and credibility through transparent communication.

Module 8: Building Trust and Credibility

• The importance of trust in leadership and risk management.
• Demonstrating integrity and ethical behavior.
• Building credibility through competence and expertise.
• Communicating honestly and transparently.
• Building strong relationships with stakeholders.

Module 9: Developing Emotional Agility

• Understanding the concept of emotional agility.
• Developing the ability to adapt to changing emotional landscapes.
• Managing emotions effectively in diverse and complex situations.
• Building resilience and bouncing back from setbacks.
• Continuously developing emotional intelligence skills.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org  Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 5 working days before commencement of the training.