The health workforce is the cornerstone of any effective healthcare system, yet many regions face persistent challenges related to staffing shortages, high turnover, and inadequate skill distribution. A resilient and well-supported workforce is essential for delivering quality care and achieving positive health outcomes. This training course is designed for leaders and managers who are committed to building a stable, competent, and motivated team that can meet the evolving demands of modern healthcare.

This program moves beyond traditional human resources to a strategic approach, equipping you with the tools to proactively plan for future workforce needs and create a supportive environment where staff thrive. Participants will explore best practices in data-driven planning, effective recruitment, continuous professional development, and innovative retention strategies. You will leave this course with a comprehensive understanding of how to build a sustainable and high-performing health workforce that is ready to face future challenges.

Duration

5 days

Target Audience

• Human resources managers in healthcare
• Hospital and clinic administrators
• Health ministry and public health officials
• Directors of non-governmental organizations
• Health program managers and coordinators
• Team leaders and department heads
• Quality assurance specialists
• Public sector policy and planning officers
• Capacity building specialists
• Union and staff representatives

Objectives

• Master the principles of strategic health workforce planning.
• Develop effective strategies for recruiting and selecting top talent.
• Implement robust training and professional development programs.
• Design and execute performance management systems.
• Create a supportive and motivating work environment to improve retention.
• Utilize data for evidence-based decision-making in workforce management.
• Advocate for supportive policies and regulations.
• Lead teams with an emphasis on supportive supervision and mentorship.
• Develop a long-term plan for health workforce sustainability.

Course Modules

Module 1: Foundations of Strategic Workforce Planning

• Understanding health workforce demographics and projections.
• Methods for assessing current and future workforce needs.
• The role of data in informing workforce decisions.
• Aligning workforce plans with organizational and national goals.
• The legal and ethical considerations in workforce planning.

Module 2: Recruitment and Selection Excellence

• Developing a strategic recruitment plan.
• Sourcing and attracting qualified candidates.
• Implementing effective interview and selection processes.
• The importance of a positive candidate experience.
• Onboarding new employees to ensure a smooth transition.

Module 3: Training and Professional Development

• Needs assessment for training and capacity building.
• Designing effective training programs for health professionals.
• Fostering a culture of continuous learning and skill improvement.
• Mentorship and coaching programs for staff.
• Creating clear career pathways for professional growth.

Module 4: Performance Management and Supervision

• The principles of effective performance management.
• Setting clear performance goals and expectations.
• Providing constructive feedback and conducting appraisals.
• Addressing poor performance and managing conflict.
• The role of supportive supervision in improving staff performance.

Module 5: Retention Strategies for a Motivated Workforce

• Identifying factors that influence staff turnover.
• Developing a comprehensive employee benefits and incentives package.
• Promoting work-life balance and employee well-being.
• Fostering a positive organizational culture and strong team morale.
• Implementing exit interviews to inform future retention efforts.

Module 6: Leadership and Change Management

• The qualities of an effective health workforce leader.
• Leading and motivating multi-disciplinary teams.
• Communicating organizational changes and building buy-in.
• Strategies for managing resistance to change.
• Empowering employees and delegating responsibilities.

Module 7: Policy and Advocacy for Workforce Sustainability

• Understanding the policy landscape for health workforce management.
• The importance of data-driven advocacy.
• Building partnerships with professional associations and unions.
• Advocating for favorable policies and funding.
• Developing a long-term strategy for sustaining a strong health workforce.

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Training Venue

The training will be held at our Skills for Africa Training Institute Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with Skills for Africa Training Institute certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: info@skillsforafrica.org, training@skillsforafrica.org Tel: +254 702 249 449

Terms of Payment: Unless otherwise agreed between the two parties’ payment of the course fee should be done 7 working days before commencement of the training.